F5F Stay Refreshed Hardware Desktop The laptop fails to establish a connection with the 5GHz network.

The laptop fails to establish a connection with the 5GHz network.

The laptop fails to establish a connection with the 5GHz network.

K
Kimplaze
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216
09-21-2025, 08:22 PM
#1
Hello, I just acquired a Lenovo Legion 5 but it’s having trouble connecting to your home Wi-Fi 5GHz network. It works with the one at work, so I’ve checked the router drivers and restarted the device, but my phone and others still connect properly.
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K
Kimplaze
09-21-2025, 08:22 PM #1

Hello, I just acquired a Lenovo Legion 5 but it’s having trouble connecting to your home Wi-Fi 5GHz network. It works with the one at work, so I’ve checked the router drivers and restarted the device, but my phone and others still connect properly.

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B
BRushton
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61
09-22-2025, 01:40 AM
#2
The differences lie in the setup environment, security settings, operating mode, and channel width used for the 5G connection. Your home router may use a different configuration compared to the one at work, affecting performance and protection features.
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B
BRushton
09-22-2025, 01:40 AM #2

The differences lie in the setup environment, security settings, operating mode, and channel width used for the 5G connection. Your home router may use a different configuration compared to the one at work, affecting performance and protection features.

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W
WindowsOrdner
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5
09-28-2025, 01:42 PM
#3
I don't understand which access points are being used. You're currently connected to a Calix Gigacenter on channel 138, likely operating at 5GHz.
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W
WindowsOrdner
09-28-2025, 01:42 PM #3

I don't understand which access points are being used. You're currently connected to a Calix Gigacenter on channel 138, likely operating at 5GHz.

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C
ComWolfy
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18
10-03-2025, 05:56 AM
#4
I think you notice the connection issues and can't access the network. It might ask for a password and you input it, but still can't connect. Your device could be using WPA3 while your home network only supports WPA2—check if that's the case. There might also be interference. Make sure your work network is on the 5GHz band; even if dual-band, you might unintentionally connect to the 2.4GHz frequency.
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C
ComWolfy
10-03-2025, 05:56 AM #4

I think you notice the connection issues and can't access the network. It might ask for a password and you input it, but still can't connect. Your device could be using WPA3 while your home network only supports WPA2—check if that's the case. There might also be interference. Make sure your work network is on the 5GHz band; even if dual-band, you might unintentionally connect to the 2.4GHz frequency.

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xfldsmdfrxd
Junior Member
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6
10-03-2025, 02:06 PM
#5
I was actually employed at my ISP during the setup of that router. They offer both 2.4GHz and 5GHz bands, and I prefer not to use band steering. I changed the SSID names for each radio to match their respective channels. My laptop supports 802.11ac and AX standards, it recognizes them but shows a 'cannot connect' error. If you mistype the password, it displays an incorrect code. The router is from 2018 and uses WPA2/AES encryption.
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X
xfldsmdfrxd
10-03-2025, 02:06 PM #5

I was actually employed at my ISP during the setup of that router. They offer both 2.4GHz and 5GHz bands, and I prefer not to use band steering. I changed the SSID names for each radio to match their respective channels. My laptop supports 802.11ac and AX standards, it recognizes them but shows a 'cannot connect' error. If you mistype the password, it displays an incorrect code. The router is from 2018 and uses WPA2/AES encryption.

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