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The laptop doesn't enter suspension or sleep mode on Ubuntu.

The laptop doesn't enter suspension or sleep mode on Ubuntu.

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P
Peedy
Senior Member
641
01-29-2022, 09:27 AM
#1
Hello everyone, I’m considering switching to elementary OS or Ubuntu fully, but a few problems are stopping me. First, my laptop doesn’t power down when I close the lid—it keeps spinning, drains battery quickly, and when I reopen it everything freezes, the backlight turns on but the screen goes black. Second, Amazon Prime and Netflix can’t load Full HD videos; they’re stuck at 480p. Third, the audio from speakers is significantly worse than in Windows, and only two speakers work by default, though I managed to fix that with a solution here. My machine is an HP Envy X360 with a Ryzen 3500U, and I’ve tried updating to kernel 5.9 with UKUU. Are there any ways to resolve these issues?
P
Peedy
01-29-2022, 09:27 AM #1

Hello everyone, I’m considering switching to elementary OS or Ubuntu fully, but a few problems are stopping me. First, my laptop doesn’t power down when I close the lid—it keeps spinning, drains battery quickly, and when I reopen it everything freezes, the backlight turns on but the screen goes black. Second, Amazon Prime and Netflix can’t load Full HD videos; they’re stuck at 480p. Third, the audio from speakers is significantly worse than in Windows, and only two speakers work by default, though I managed to fix that with a solution here. My machine is an HP Envy X360 with a Ryzen 3500U, and I’ve tried updating to kernel 5.9 with UKUU. Are there any ways to resolve these issues?

M
MonochromeLG
Member
74
01-29-2022, 09:27 AM
#2
Consider moving to Manjaro for a smoother start.
M
MonochromeLG
01-29-2022, 09:27 AM #2

Consider moving to Manjaro for a smoother start.

X
XDMillie
Junior Member
33
01-29-2022, 09:27 AM
#3
I'll attempt that, though I really enjoy its simple feel.
X
XDMillie
01-29-2022, 09:27 AM #3

I'll attempt that, though I really enjoy its simple feel.

M
Mario_Logan
Member
65
01-29-2022, 09:27 AM
#4
Manjaro offers many GUI choices and personalization options, I have no doubt you'll enjoy it.
M
Mario_Logan
01-29-2022, 09:27 AM #4

Manjaro offers many GUI choices and personalization options, I have no doubt you'll enjoy it.

A
austinp44
Member
73
01-29-2022, 09:27 AM
#5
I attempted to start Manjaro live but the problems persist. :-
A
austinp44
01-29-2022, 09:27 AM #5

I attempted to start Manjaro live but the problems persist. :-

S
spyfoneMC
Member
140
01-29-2022, 09:27 AM
#6
This URL will direct you to the official page for Ubuntu's close-lid suspend feature.
S
spyfoneMC
01-29-2022, 09:27 AM #6

This URL will direct you to the official page for Ubuntu's close-lid suspend feature.

F
Frankette44
Posting Freak
809
01-29-2022, 09:27 AM
#7
It didn't work.
F
Frankette44
01-29-2022, 09:27 AM #7

It didn't work.

A
Azure_
Junior Member
31
01-29-2022, 09:27 AM
#8
Your BIOS doesn't support this feature.
A
Azure_
01-29-2022, 09:27 AM #8

Your BIOS doesn't support this feature.

T
TeunFTW
Junior Member
39
01-29-2022, 09:27 AM
#9
I've been investigating this matter over the past few days. My research focused on Linux AMD laptops and their performance with the new Ryzen processors, which brought up the Sleep problem. It appears to be a widespread concern tied to Ryzen CPUs and their sleep-related behavior, with AMD showing awareness in some forums. I came across several user discussions and admin notes confirming the issue has been recorded. So far, no solution has been posted, and it seems AMD might still be working on a fix. Hope this clears things up!
T
TeunFTW
01-29-2022, 09:27 AM #9

I've been investigating this matter over the past few days. My research focused on Linux AMD laptops and their performance with the new Ryzen processors, which brought up the Sleep problem. It appears to be a widespread concern tied to Ryzen CPUs and their sleep-related behavior, with AMD showing awareness in some forums. I came across several user discussions and admin notes confirming the issue has been recorded. So far, no solution has been posted, and it seems AMD might still be working on a fix. Hope this clears things up!

K
ko94
Member
222
01-29-2022, 09:27 AM
#10
K
ko94
01-29-2022, 09:27 AM #10

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