The issue with my computer suggests it’s not running as efficiently.
The issue with my computer suggests it’s not running as efficiently.
I’ve owned my computer for about two months, and recently I've noticed a problem with gaming performance. Although the frame rate appears correct, the games feel choppy and unresponsive. I play Fortnite at low settings to maximize my frame rate – a necessity for competitive play – and it’s still riddled with stuttering, lacking any fluidity; it feels like I'm only getting around 60 frames per second, despite having a 240Hz monitor. I even attempted to increase the graphics settings in Fortnite, expecting over 100 FPS, but the game became completely unplayable, performing at just 10 frames per second. This issue also occurred with The Division 2, where it wasn’t smooth on my 240Hz monitor (around 50-60 FPS at best), prompting me to lower it to 60Hz – which then resulted in a sluggish 20 FPS. It’s incredibly frustrating to be experiencing these problems, particularly considering the significant investment I made in building a strong system and my lack of experience with PC troubleshooting. My hardware specifications are: i7-8700K, Vega64 8GB, 16GB DDR4 RAM at 2400MHz, AORUS Gaming 7 Motherboard, Samsung 970 EVO 500GB, EVGA 650W G3. I would greatly appreciate any assistance you can offer as I’m considering consulting a professional to diagnose the root cause and potential solutions. Please let me know if you require any screen captures or would like me to conduct specific tests; I’m eager to identify the source of this issue and find a resolution. 😀
Based on the specifications for your Alienware 25 Gaming Monitor, it requires HDMI version 1.4. This standard supports a maximum resolution of 4096 × 2160 at 24 Hz, 3840 × 2160 at 24, 25, and 30 Hz, and 1920 × 1080 at 120 Hz. If you've been using resolutions greater than 1080p, that’s likely the source of your issue. Please note: I'm not a highly experienced monitor specialist.
Yes, I've verified that, and it doesn’t appear to be consuming excessive resources. It’s primarily applications such as Discord and Spotify, for example.
Your display seems unable to accurately reproduce refresh rates below 240Hz. Could you describe how your monitor is connected to your graphics card? Different cable types can transmit varying refresh rates, and you may be receiving a lower frame rate from your GPU than it’s capable of producing. Providing your monitor's model would also be helpful if anyone has encountered similar issues.
Using the included HDMI cable, I’ve linked it up. Is this incorrect? Furthermore, I've recently encountered problems with my display—even while viewing YouTube videos, such as the one at https://youtu.be/U4CHiYsvMLo—and I’m wondering if this might be connected. My monitor model is the AW2518HF.
Based on the specifications for your Alienware 25 Gaming Monitor, it requires HDMI version 1.4. This standard supports a maximum resolution of 4096 x 2160 at 24 Hz, 3840 x 2160 at 24, 25, and 30 Hz, and 1920 x 1080 at 120 Hz. If you’ve been utilizing resolutions above 1080, that likely explains the issue. Please note: I’m not a highly experienced monitor specialist.
Gotcha, and yea I've only been playing at 1080 res so don't think this could be the issue, I do play stretched res' like 1153x1080 but surely that can't be a problem.
Also, I just loaded up The Division 2 on my second monitor (my old main monitor - 60hz) and it seems smooth as butter compared to when I've been playing on my 240hz 'new' monitor, very dissapointing :/ This definitely identifies my issue haha, I'll have to do some researching to see if I can fix it or maybe even reset my monitor (if that's possible), or I might have to try and get a replacement if it's something out of my control
🙁