The internet goes down each evening from 3 to 5 in the morning.
The internet goes down each evening from 3 to 5 in the morning.
Turn off the modem for a short period during daylight hours (around 10–15 minutes), then restart it. After it fully boots, begin logging the connection status to a simple text file. When you wake up in the morning, note what was recorded while the connection was lost. The only effective way to prompt your ISP is by providing clear evidence of the issue. They may not care since it happens early in the morning when most are asleep, but it can disrupt operations for those relying on consistent uptime, such as surveillance systems. Prepare a strong case and ask for higher-level technical assistance.