F5F Stay Refreshed Power Users Networks The Huawei Matebook X Pro lacks a Bluetooth module.

The Huawei Matebook X Pro lacks a Bluetooth module.

The Huawei Matebook X Pro lacks a Bluetooth module.

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Krenne464
Junior Member
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41
07-16-2024, 03:19 AM
#1
Received a customer email from a trusted military client. Updated pricing in Excel 365 and saved. Excel warned about compatibility issues with the original file format. After saving again, a save attempt failed. Tried exporting as .xlsx but PC crashed with BSOD. Restarted and found Bluetooth mouse disconnected; power button missing from Bluetooth devices. Restarted PC but no Wi-Fi available. Currently unable to use laptop without docking or using the MS Precision mouse. No solution found yet.
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K
Krenne464
07-16-2024, 03:19 AM #1

Received a customer email from a trusted military client. Updated pricing in Excel 365 and saved. Excel warned about compatibility issues with the original file format. After saving again, a save attempt failed. Tried exporting as .xlsx but PC crashed with BSOD. Restarted and found Bluetooth mouse disconnected; power button missing from Bluetooth devices. Restarted PC but no Wi-Fi available. Currently unable to use laptop without docking or using the MS Precision mouse. No solution found yet.

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S
Seperino
Junior Member
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14
07-16-2024, 03:19 AM
#2
Yes, I powered down completely.
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Seperino
07-16-2024, 03:19 AM #2

Yes, I powered down completely.

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WD_Trashster
Senior Member
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454
07-16-2024, 03:19 AM
#3
We also performed a complete system reboot.
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WD_Trashster
07-16-2024, 03:19 AM #3

We also performed a complete system reboot.

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sebasdoce
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245
07-16-2024, 03:19 AM
#4
It seems the equipment might be outdated or the connection isn't working properly. If you can access the device and the WiFi/BT adapter is on a separate card, you could attempt to remove and reinsert it.
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sebasdoce
07-16-2024, 03:19 AM #4

It seems the equipment might be outdated or the connection isn't working properly. If you can access the device and the WiFi/BT adapter is on a separate card, you could attempt to remove and reinsert it.

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anbrle
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57
07-16-2024, 03:19 AM
#5
It's even more secure than Fort Knox. Really disappointing. This laptop has been great—reliable and enjoyable—for two years. I'm not sure what caused the damage. It looks like a minor software issue or something more serious like a malware attack.
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anbrle
07-16-2024, 03:19 AM #5

It's even more secure than Fort Knox. Really disappointing. This laptop has been great—reliable and enjoyable—for two years. I'm not sure what caused the damage. It looks like a minor software issue or something more serious like a malware attack.

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