The host of Pebble has defrauded me of both my money and my files.
The host of Pebble has defrauded me of both my money and my files.
This might fit better in tech support or user feedback sections. It seems like a good place to share your experience, especially since you had issues with server performance and later faced problems after a banking incident. Let me know if you'd like it adjusted further!
You're asking about possible issues with your account and payment process. You want clarification on whether it's related to Pebble Host fraud, credit card problems, or something else. You're also curious about payment methods like PayPal and Bank accounts, the timing of payments, and what support you received after account deletion. You mention concerns during the pandemic and question the necessity of tech support for a Minecraft hosting service.
I experienced some issues with my account at the end of February. I reached out to pebblehost, explained the problem, and they assured me they’d help resolve it. I pay in three-month installments. When I mentioned I received payment for the last billing cycle, they processed it on the 30th, then the 31st, and it went through. I tried logging into my account on the 1st but couldn’t access it. They keep saying it’s just a password issue. To date, they claim the account was terminated because I discovered it was closed. The support reps keep insisting it wasn’t actually terminated, even though I’ve been told otherwise for about an hour now. Right now I’m in a dispute with a supervisor who says they can’t restore my files since they deleted them and will charge for it. I understand if it was my mistake, but I don’t mind paying if it was my fault. However, when I paid, the service worked perfectly, and the Minecraft server files were operational. I believe only me is affected, and I’m frustrated enough to keep sharing this story. I might end up reaching out if things don’t improve in the next two weeks.