The hard drive is rotating yet not recognized by the system.
The hard drive is rotating yet not recognized by the system.
Hi, your Transcend external hard drive isn't showing up in Windows 11, but the drive is spinning and the blue light isn't working. It appears to appear when you swap it with another drive. Once swapped, it works fine. When detected, the Harddisk Sentinel reports everything is healthy. A read-only surface check showed no damage, and chkdsk /f found no issues. After switching to Windows 10, it still doesn't show up. Could you clarify if the drive is connected via USB or another port?
The SATA-to-USB converter in the external HDD enclosure could be leading to issues
You should check the enclosure and swap out the adapter. I’m sure it’s only the adapter that needs changing.
Consider getting it checked at a repair shop or asking a friend to test it by connecting the HDD via SATA to your computer. This can help determine if an adapter is needed before purchasing one.
It functioned, though it seemed unusual. The external hard drive was only recognized in a particular USB port, appearing to require that specific laptop connection. The Transcend SATA-USB adapter also worked with another drive. Thanks a lot.