F5F Stay Refreshed Hardware Desktop The Gigabyte X570 AORUS Master fails to power up.

The Gigabyte X570 AORUS Master fails to power up.

The Gigabyte X570 AORUS Master fails to power up.

2
22allx22
Member
164
09-13-2019, 03:57 PM
#1
I constructed the system last year and it functioned properly until the previous Friday. I tried turning it on after updating the GPU drivers, but nothing worked the night before. Sometimes the motherboard lights would flicker but after pressing the start button they would extinguish and no boot occurred. I reset the GPU, power cables, changed the PSU, removed the motherboard from the case with the RAM CPU M.2 drive and power cables, but it still didn’t work. I also removed the RAM, M.2 slot, and CPU and haven’t managed to test them separately. I’m unsure if the board is dead or if there’s another step I should take before submitting an RMA. Windows 10 64-bit, F11 BIOS version. System specs: PCPartPicker. Part List Type Item Price CPU AMD Ryzen 9 3900X 3.8 GHz 12-Core Processor $719.40 @ Newegg Australia Motherboard Gigabyte X570 AORUS MASTER ATX AM4 $529.78 @ JW Computers Memory Gigabyte AORUS RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory $179.00 @ PCCaseGear Storage Samsung 840 EVO 250 GB 2.5" Solid State Drive Storage Samsung 250 GB 2.5" Solid State Drive $924.58 @ Amazon Australia Storage Samsung 970 Evo Plus 500 GB M.2-2280 NVME Solid State Drive $137.00 @ Computer Alliance Storage Seagate Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive Video Card Gigabyte GeForce GTX 980 Ti 6 GB Video Card Case Lian Li O11D XL-X ATX Full Tower Case $359.00 @ JW Computers Power Supply SeaSonic FOCUS Plus Platinum 850 W 80+ Platinum Certified Fully Modular ATX Power Supply $249.00 @ Umart Operating System Microsoft Windows 10 Home OEM 64-bit $180.40 @ Newegg Australia Monitor BenQ XL2420TE 24.0" 1920x1080 144 Hz Monitor Monitor BenQ XL2420G 24.0" 1920x1080 144 Hz Monitor Keyboard Corsair K70 RGB MK.2 Wired Gaming Keyboard $239.00 @ PC Byte Mouse Logitech G Pro Wired Optical Mouse Headphones Kingston HyperX Cloud II 7.1 Channel Headset $151.00 @ I-Tech Speakers Logitech Z150 0 nW 2.0 Channel Speakers Prices include shipping, taxes, rebates, and discounts Total $3668.16 Generated by PCPartPicker 2020-10-11 07:24 AEDT+1100
2
22allx22
09-13-2019, 03:57 PM #1

I constructed the system last year and it functioned properly until the previous Friday. I tried turning it on after updating the GPU drivers, but nothing worked the night before. Sometimes the motherboard lights would flicker but after pressing the start button they would extinguish and no boot occurred. I reset the GPU, power cables, changed the PSU, removed the motherboard from the case with the RAM CPU M.2 drive and power cables, but it still didn’t work. I also removed the RAM, M.2 slot, and CPU and haven’t managed to test them separately. I’m unsure if the board is dead or if there’s another step I should take before submitting an RMA. Windows 10 64-bit, F11 BIOS version. System specs: PCPartPicker. Part List Type Item Price CPU AMD Ryzen 9 3900X 3.8 GHz 12-Core Processor $719.40 @ Newegg Australia Motherboard Gigabyte X570 AORUS MASTER ATX AM4 $529.78 @ JW Computers Memory Gigabyte AORUS RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory $179.00 @ PCCaseGear Storage Samsung 840 EVO 250 GB 2.5" Solid State Drive Storage Samsung 250 GB 2.5" Solid State Drive $924.58 @ Amazon Australia Storage Samsung 970 Evo Plus 500 GB M.2-2280 NVME Solid State Drive $137.00 @ Computer Alliance Storage Seagate Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive Video Card Gigabyte GeForce GTX 980 Ti 6 GB Video Card Case Lian Li O11D XL-X ATX Full Tower Case $359.00 @ JW Computers Power Supply SeaSonic FOCUS Plus Platinum 850 W 80+ Platinum Certified Fully Modular ATX Power Supply $249.00 @ Umart Operating System Microsoft Windows 10 Home OEM 64-bit $180.40 @ Newegg Australia Monitor BenQ XL2420TE 24.0" 1920x1080 144 Hz Monitor Monitor BenQ XL2420G 24.0" 1920x1080 144 Hz Monitor Keyboard Corsair K70 RGB MK.2 Wired Gaming Keyboard $239.00 @ PC Byte Mouse Logitech G Pro Wired Optical Mouse Headphones Kingston HyperX Cloud II 7.1 Channel Headset $151.00 @ I-Tech Speakers Logitech Z150 0 nW 2.0 Channel Speakers Prices include shipping, taxes, rebates, and discounts Total $3668.16 Generated by PCPartPicker 2020-10-11 07:24 AEDT+1100

Z
ZakenMannetje
Junior Member
46
09-17-2019, 04:59 PM
#2
Check if MoBo is fully inactive or if a debug message appears.
Z
ZakenMannetje
09-17-2019, 04:59 PM #2

Check if MoBo is fully inactive or if a debug message appears.

J
Jaybluff
Junior Member
25
09-19-2019, 06:51 AM
#3
It doesn't try to start when you press the power button.
J
Jaybluff
09-19-2019, 06:51 AM #3

It doesn't try to start when you press the power button.

P
PlanktsBR
Member
58
09-26-2019, 04:29 PM
#4
That's strange, if everything is connected correctly then it should be ready for RMA or a new MoBo.
P
PlanktsBR
09-26-2019, 04:29 PM #4

That's strange, if everything is connected correctly then it should be ready for RMA or a new MoBo.

G
gymclo6
Member
187
09-26-2019, 05:51 PM
#5
It's a minor hassle given how recently you assembled the PC.
G
gymclo6
09-26-2019, 05:51 PM #5

It's a minor hassle given how recently you assembled the PC.

G
GhostlyGalaxy
Junior Member
13
09-26-2019, 08:28 PM
#6
Received the RMA approval and it’s being returned. Curious if the store will inform you about the board’s status.
G
GhostlyGalaxy
09-26-2019, 08:28 PM #6

Received the RMA approval and it’s being returned. Curious if the store will inform you about the board’s status.

D
DRV111
Member
147
09-28-2019, 07:53 PM
#7
D
DRV111
09-28-2019, 07:53 PM #7

Y
yummydigletts
Junior Member
25
10-03-2019, 07:47 AM
#8
It happened recently too. I bought an X570 Aorus Master in April 2020. It wouldn’t power on last week—no lights on the CMOS or the Mobo button. I thought the PSU was bad, so I replaced it with a new Corsair HX 1200. Still had the same problem, even with fresh cables. I tried a cheap $5 jumper bridge and it worked! Then I read an article and removed the CMOS battery behind the second GPU, waited two minutes, then put it back. It fixed it. What a hassle.
Y
yummydigletts
10-03-2019, 07:47 AM #8

It happened recently too. I bought an X570 Aorus Master in April 2020. It wouldn’t power on last week—no lights on the CMOS or the Mobo button. I thought the PSU was bad, so I replaced it with a new Corsair HX 1200. Still had the same problem, even with fresh cables. I tried a cheap $5 jumper bridge and it worked! Then I read an article and removed the CMOS battery behind the second GPU, waited two minutes, then put it back. It fixed it. What a hassle.

Z
Zoleks
Member
237
10-03-2019, 08:40 AM
#9
Z
Zoleks
10-03-2019, 08:40 AM #9