F5F Stay Refreshed Hardware Desktop The gaming laptop shuts down once it has been used for an extended period.

The gaming laptop shuts down once it has been used for an extended period.

The gaming laptop shuts down once it has been used for an extended period.

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reecetheawsome
Junior Member
9
04-20-2023, 10:41 PM
#1
Hello, your new gaming laptop looks great. The specs you mentioned are solid for casual play, but the shutdown after a short game session suggests a potential GPU or cooling issue. Since you ran FurMark and CPU stress tests without problems, it’s likely the GPU is throttling under load. Check the cooling system—dust buildup or poor airflow can cause this. Also, ensure the GPU drivers are up to date and that your power supply can handle the 16GB RAM and high-end components. If the problem persists, consider testing with a different game or updating your BIOS. Let me know if you need more details!
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reecetheawsome
04-20-2023, 10:41 PM #1

Hello, your new gaming laptop looks great. The specs you mentioned are solid for casual play, but the shutdown after a short game session suggests a potential GPU or cooling issue. Since you ran FurMark and CPU stress tests without problems, it’s likely the GPU is throttling under load. Check the cooling system—dust buildup or poor airflow can cause this. Also, ensure the GPU drivers are up to date and that your power supply can handle the 16GB RAM and high-end components. If the problem persists, consider testing with a different game or updating your BIOS. Let me know if you need more details!

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Muffen_Man
Member
59
04-23-2023, 08:04 AM
#2
There is a very very very very very good chance that cpu has degraded and is basically dead. As every 13th and 14th gen i9 is expected to do.
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Muffen_Man
04-23-2023, 08:04 AM #2

There is a very very very very very good chance that cpu has degraded and is basically dead. As every 13th and 14th gen i9 is expected to do.

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Tobuscus553
Junior Member
28
04-24-2023, 06:27 PM
#3
Laptop processors aren't impacted by the degreading issue. He likely has an i9-13980HX or similar, which isn't a laptop CPU but rather a desktop one. It probably just gets dust buildup and overheats when the CPU and GPU are used together.
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Tobuscus553
04-24-2023, 06:27 PM #3

Laptop processors aren't impacted by the degreading issue. He likely has an i9-13980HX or similar, which isn't a laptop CPU but rather a desktop one. It probably just gets dust buildup and overheats when the CPU and GPU are used together.

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jonatan1234
Member
215
04-25-2023, 12:27 AM
#4
the model number is 13980HX. i cleaned the fans, but there was liquid metal on the cpu and gpu, so i didn’t want to handle that.
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jonatan1234
04-25-2023, 12:27 AM #4

the model number is 13980HX. i cleaned the fans, but there was liquid metal on the cpu and gpu, so i didn’t want to handle that.

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emstay26
Senior Member
441
04-25-2023, 02:39 AM
#5
They are also impacted deeply. It's not much, just a minor point but they're still on the list. What were the temperatures while you played?
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emstay26
04-25-2023, 02:39 AM #5

They are also impacted deeply. It's not much, just a minor point but they're still on the list. What were the temperatures while you played?

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Jack_explorer
Junior Member
12
05-01-2023, 10:20 PM
#6
Run CPU and GPU simultaneously while monitoring their temperatures
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Jack_explorer
05-01-2023, 10:20 PM #6

Run CPU and GPU simultaneously while monitoring their temperatures

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XI_Belle_IX
Member
66
05-03-2023, 05:46 AM
#7
CPU reaches maximum around 90°C while GPU stays near 87°C.
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XI_Belle_IX
05-03-2023, 05:46 AM #7

CPU reaches maximum around 90°C while GPU stays near 87°C.

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Equaliizer
Junior Member
14
05-03-2023, 06:41 AM
#8
Additionally, I left it for an hour; however, no changes occurred. Temperatures hit 90°C on the CPU and 87°C on the GPU.
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Equaliizer
05-03-2023, 06:41 AM #8

Additionally, I left it for an hour; however, no changes occurred. Temperatures hit 90°C on the CPU and 87°C on the GPU.

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Gabokazu
Posting Freak
814
05-04-2023, 03:25 AM
#9
It seems there might be limited documentation on this issue, and if it doesn’t blue-screen, it’s likely the system isn’t completely unresponsive.
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Gabokazu
05-04-2023, 03:25 AM #9

It seems there might be limited documentation on this issue, and if it doesn’t blue-screen, it’s likely the system isn’t completely unresponsive.

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Dream_Alice
Junior Member
41
05-11-2023, 06:16 PM
#10
That's quite unusual you reached out to the seller before.
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Dream_Alice
05-11-2023, 06:16 PM #10

That's quite unusual you reached out to the seller before.

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