The game stops without any warning. Is there a memory issue?
The game stops without any warning. Is there a memory issue?
This is my final option in the forum. I try to explain my situation as thoroughly as possible, detailing what I’ve done and what I suspect. Perhaps someone here has a fix for me. I’m forming an idea about what might be wrong, but it could cost money and might not fix the issue.
My setup: AMD RYZEN 7 5800X paired with a Noctua DH14 cooler. I have 32 GB of RAM, all four 8 GB sticks are identical. The system runs ASUS ROG STRIX B550-F GAMING (Wi-Fi) with MSI RTX 4060 Ti, and a Creative Sound Blaster Z PS. The PSU is 8 GB VENTUS 2x, and everything worked fine after the upgrade.
How it began: I was playing CSGO on my older Ryzen 1st generation system until CS2 started lagging. Not quite the frame rates I expected, so I upgraded to a better board—1700X Ryzen, GTX 960, and new RAM. All components were fresh except the PSU, which was only two years old. I kept using it for the new build.
Testing passed with Memtest and Prime95; no errors, stable performance. The only hiccup was with CS2: it would crash to the desktop without any warning or error. I played 30 minutes and it disappeared. It doesn’t happen with other games like Premiere Pro or Flatout Ultimate Carnage, but CS2 is the only one that fails this way. The game would stutter and return me instantly. No crash logs, no overheating, just a sudden shutdown.
I checked RAM usage and temperatures—nothing out of the ordinary. It can’t be a general software bug since many users report similar issues. I narrowed it down to hardware problems. But the catch is: what kind of hardware could fail in this way? Recently, a BSOD appeared. The failing component was dxgmms2.sys. That was just a direct X error, and I followed the fix—no more blue screens. But after that, the problem persisted.
Here are my BIOS settings:
- I ran multiple MEMTEST and Prime95 tests. Everything was stable—no crashes, no errors.
- Updated all drivers: AMD, NVIDIA, and sound.
- Reduced RAM frequency to 2133 MHz and turned off XMP/overclocking in the BIOS.
- Disabled Windows notifications.
- Swapped out my mouse and keyboard, rearranged RAM, and even tried without the sound card.
What I suspect: I might have encountered a hardware issue. The recent BSOD pointed to dxgmms2.sys failing. But that was just a temporary fix—no more crashes. Still, the game would crash without warning.
I’m stuck. I don’t want to waste $300 on new parts only to face the same problem again. I’m running out of ideas. Maybe someone has faced this exact situation and can help. I’d really appreciate any advice you might have.
Happy holidays to everyone!
Use just two RAM sticks. Ryzen tends to prefer four, but it's usually better to use two 16GB sticks instead of four 8GB. For now, remove two and run only two sticks to see how it performs.
The answer wasn't found. It continues to occur, even with a single stick!
I discovered the fix. It wasn't a hardware issue. It was a software problem. I was checking the wrong area. Edit: January 27th. I was mistaken. Not resolved!!!! Check Event Viewer - Windows Logs - Applications Log (thanks Reddit user in the CSGO subreddit) and it was clear. Two errors occurred: CS2 "tier0.dll" caused issues and "nvwgf2umx.dll" from the Nvidia driver. I resolved it by placing tier0.dll in the CS2 folder with full permissions and reinstalling the Nvidia driver using DDU.
Found the fix (sort of). There were two issues: a "tier0.dll" in the game files causing problems and the NVIDIA driver itself. I reinstalled the driver, wiped it using DDU, removed tier0.dll, and checked the CS2 files on Steam. The issue disappeared. It looks like I was searching for a hardware problem, but after reviewing the event viewer logs, I found software errors. After about an hour, a BSOD appeared with the same error. Now I’m under a lot of stress. Also, I don’t have a dump file since the crash keeps at 0%.
I regretfully stopped playing CS2. I keep experiencing bluescreens even while gaming. The risk of getting banned for leaving is too high. Giving up also reduces my trust level in the game. This means I’m only encountering cheaters now because I’ve crashed frequently. It seems the issue might stem from a combination of driver problems and CS2 itself. Probably a mix of both in this particular configuration. Without upgrading my hardware, I can’t pinpoint the exact cause. Dumps aren’t being saved properly, and the errors appear severe enough that even the Bluescreen system isn’t functioning well. Some people say it’s due to RAM, others claim the NVIDIA card is faulty. There are countless possibilities and things that can go wrong. I was hoping someone else had the same issue and found a simple solution, but unfortunately, that hasn’t happened. I’ve tried every advice given to me so far and still nothing. Still experiencing bluescreen. The only remaining option is to check the NVIDIA studio drivers. I haven’t tried that yet, but I’m skeptical it will solve the problem.
TL;DR If you need the fix: change page file to "system", reset BIOS, and install the latest version. Keep fan curve and RES BAR as default. This resolved the issue completely. Thanks for the help!