The game AC: Origins is failing to launch due to a Microsoft Storage Space device error.
The game AC: Origins is failing to launch due to a Microsoft Storage Space device error.
Greetings, everyone,
I'm experiencing a frustrating difficulty. I bought Assassin’s Creed: Origins three weeks ago and spent 60 hours enjoying it without issue. However, last week I decided to completely reinstall my operating system (Windows 10), formatting both of my hard drives in the process.
Following the fresh installation, I re-downloaded everything, installed all necessary drivers and software, and then attempted to run the game. Instead, it remains frozen on the splash screen and fails to launch. I’ve reached out to Ubisoft support, who indicated that the issue stems from the game being installed on a Microsoft Storage Space drive and advised moving it to a conventional hard disk. I’m unable to transfer the game to my solid-state drive because it's limited in capacity, primarily reserved for the operating system and essential applications.
I’m unfamiliar with this “Microsoft Storage Space Device” – I've never encountered it before, and prior to last week’s reinstall everything functioned perfectly. Therefore, my question is: how can I transform this drive into a standard hard disk? Ubisoft’s support website suggests contacting Microsoft directly for assistance with this conversion. However, when I contacted them, they were unable to assist me, rendering the interaction unproductive.
Attached is my dxdiag file:
Drive: D:
Free Space: 938.7 GB
Total Space: 952.3 GB
File System: NTFS
Model: Microsoft Storage Space Device
Observe this information and then install the game directly onto your hard disk, not a virtual drive: https://www.windowscentral.com/how-use-s...windows-10
If returning the disk to a conventional hard drive fails, attempt removing the drive and taking a screenshot of the screen.