F5F Stay Refreshed Hardware Desktop The Ethernet is not working properly on the ASUS z690-p board.

The Ethernet is not working properly on the ASUS z690-p board.

The Ethernet is not working properly on the ASUS z690-p board.

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Lupin2002
Junior Member
16
01-19-2021, 02:12 AM
#1
I recently assembled my first computer and managed to get everything operational smoothly. I reformatted Windows 10 from the old SSD I had before building it and am attempting to connect to the internet without any success. I've installed every possible network driver and tried enabling or disabling the Ethernet port in the BIOS repeatedly. Despite this, the Ethernet lights remain inactive after thorough troubleshooting. I'm certain the cable is functioning and transmitting signals properly. All other discussions I've seen about this issue end with users giving up or purchasing a new motherboard. If it's just the Ethernet port, could I simply replace it with a PCIe network adapter for internet access? My specs include an i3-12100f, Zotac 3060 12GB, Samsung 970 EVO 500GB NVMe, XPG Z1 3000MHz DDR4, and an ASUS Prime Z690-P Wi-Fi d4. The board came with a power supply from Dell, which I found reliable, though it lacks a Wi-Fi antenna. I bought the motherboard used and didn't include a Wi-Fi antenna, but the seller assured it would work without issues. I've gathered these components over several years, so I wasn't surprised by this flawless setup at first but found this problem particularly challenging to resolve. While writing this, I realized the Dell PSU only provides a 4-pin ATX power connector, whereas my board requires both a 4-pin and an 8-pin. Could the Ethernet power be routed through the 8-pin connector? Everything else seems to work correctly, so I wasn't expecting this to be a major issue.
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Lupin2002
01-19-2021, 02:12 AM #1

I recently assembled my first computer and managed to get everything operational smoothly. I reformatted Windows 10 from the old SSD I had before building it and am attempting to connect to the internet without any success. I've installed every possible network driver and tried enabling or disabling the Ethernet port in the BIOS repeatedly. Despite this, the Ethernet lights remain inactive after thorough troubleshooting. I'm certain the cable is functioning and transmitting signals properly. All other discussions I've seen about this issue end with users giving up or purchasing a new motherboard. If it's just the Ethernet port, could I simply replace it with a PCIe network adapter for internet access? My specs include an i3-12100f, Zotac 3060 12GB, Samsung 970 EVO 500GB NVMe, XPG Z1 3000MHz DDR4, and an ASUS Prime Z690-P Wi-Fi d4. The board came with a power supply from Dell, which I found reliable, though it lacks a Wi-Fi antenna. I bought the motherboard used and didn't include a Wi-Fi antenna, but the seller assured it would work without issues. I've gathered these components over several years, so I wasn't surprised by this flawless setup at first but found this problem particularly challenging to resolve. While writing this, I realized the Dell PSU only provides a 4-pin ATX power connector, whereas my board requires both a 4-pin and an 8-pin. Could the Ethernet power be routed through the 8-pin connector? Everything else seems to work correctly, so I wasn't expecting this to be a major issue.

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xYuuki14
Junior Member
27
01-21-2021, 12:28 AM
#2
Check if there are missing drivers for any other devices in Device Manager besides Ethernet.
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xYuuki14
01-21-2021, 12:28 AM #2

Check if there are missing drivers for any other devices in Device Manager besides Ethernet.

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AndrijaPro07
Junior Member
45
01-21-2021, 07:29 AM
#3
I set up the Intel chipset and serial IO drivers to my full capacity. I attempted to view devices using the driver list in Device Manager, but it wasn’t available. I attached a screenshot of detected devices from Device Manager and a text file generated by CMD when I ran the Driverquery command. CMD_Driverquery_List.txt
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AndrijaPro07
01-21-2021, 07:29 AM #3

I set up the Intel chipset and serial IO drivers to my full capacity. I attempted to view devices using the driver list in Device Manager, but it wasn’t available. I attached a screenshot of detected devices from Device Manager and a text file generated by CMD when I ran the Driverquery command. CMD_Driverquery_List.txt

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nonrnonr
Member
241
02-10-2021, 10:15 AM
#4
Install the chipset driver first, then the LAN/Wi-Fi driver.
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nonrnonr
02-10-2021, 10:15 AM #4

Install the chipset driver first, then the LAN/Wi-Fi driver.

D
Donald_Trumpz
Member
246
02-10-2021, 10:28 AM
#5
Installation proceeded smoothly, yet a warning appeared during LAN driver setup.
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Donald_Trumpz
02-10-2021, 10:28 AM #5

Installation proceeded smoothly, yet a warning appeared during LAN driver setup.

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CreeperCat_
Junior Member
45
02-17-2021, 08:33 PM
#6
there are two realtek driver packs available. however, install the chipset drivers first, as some drivers may fail to recognize the hardware without them.
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CreeperCat_
02-17-2021, 08:33 PM #6

there are two realtek driver packs available. however, install the chipset drivers first, as some drivers may fail to recognize the hardware without them.

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Rakedge
Member
227
02-17-2021, 10:03 PM
#7
Access the network controller and turn off the Power Management option labeled "Allow the computer to turn off this device to save power." If this fails, navigate to Device Manager, open the network controller, and install drivers manually by choosing the appropriate driver folder.
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Rakedge
02-17-2021, 10:03 PM #7

Access the network controller and turn off the Power Management option labeled "Allow the computer to turn off this device to save power." If this fails, navigate to Device Manager, open the network controller, and install drivers manually by choosing the appropriate driver folder.

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EnderFire_PvP
Junior Member
18
02-18-2021, 12:02 AM
#8
I attempted to set up the LAN driver directly, but it ended up installing the WiFi driver instead. I tried connecting to WiFi and it’s fetching drivers from the internet for my GPU and other components, but nothing for Ethernet. It’s unclear what should be done next.
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EnderFire_PvP
02-18-2021, 12:02 AM #8

I attempted to set up the LAN driver directly, but it ended up installing the WiFi driver instead. I tried connecting to WiFi and it’s fetching drivers from the internet for my GPU and other components, but nothing for Ethernet. It’s unclear what should be done next.

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RazorBoy1227
Junior Member
10
02-18-2021, 04:46 AM
#9
An indicator should clearly show an active Ethernet connection functioning. If it fails, the port may be dead on the motherboard—confirm the cable works first. Consider using a 1Gig PCIe Ethernet card for reliability.
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RazorBoy1227
02-18-2021, 04:46 AM #9

An indicator should clearly show an active Ethernet connection functioning. If it fails, the port may be dead on the motherboard—confirm the cable works first. Consider using a 1Gig PCIe Ethernet card for reliability.

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AXELANATION
Junior Member
44
02-20-2021, 02:38 AM
#10
You should definitely install the PCI drivers, as it might be needed for your network adapter to be recognized during driver installation like Robchil. Refer to the ME firmware update tool here: https://www.asus.com/us/motherboards-com...-P-WIFI-D4
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AXELANATION
02-20-2021, 02:38 AM #10

You should definitely install the PCI drivers, as it might be needed for your network adapter to be recognized during driver installation like Robchil. Refer to the ME firmware update tool here: https://www.asus.com/us/motherboards-com...-P-WIFI-D4

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