The Ethernet connection isn't delivering gigabit speeds, yet the laptop is working fine.
The Ethernet connection isn't delivering gigabit speeds, yet the laptop is working fine.
In short, you're facing challenges in achieving higher speeds on your hardwired connection even though you have 1200 Mbps internet via Xfinity. Here are some observations from your tests: Using the same Cat6 cable with the laptop worked well (~850-950 Mbps download). Switching to another Cat6 cable didn't help. Changing the port on the Unifi switch also failed. You confirmed the Intel Ethernet Connection driver is current, but you tried setting it to 1.0 Gbps Full Duplex without success. Disabling Energy Efficient Ethernet in Ethernet Advanced properties didn’t resolve the issue. Your motherboard drivers appear up to date. It seems you're hitting roadblocks with speed optimization settings and cable consistency. Consider checking for firmware updates, testing with a different network adapter, or consulting your ISP for potential line issues.
Ahh! Yes, so, I have a Gigabyte GC-WB867D-I REV Bluetooth 4.2 Wireless Expansion Card installed in order to get Wifi on my computer( https://www.amazon.com/gp/product/B00HF8...UTF8&psc=1 ). However, to that end, I also am not able to get the "high speed wireless connection up to 867 Mbps" advertised. Could this be the issue for both wired and wireless speeds?
WiFi relies on numerous factors and often falls short of advertised performance. This problem likely applies to both wireless and wired connections. I recommend trying the suggested product here: https://www.amazon.com/Realtek-Chipset-E...B007MWYCG2
Get the NIC drivers for your operating system from ASRock. Remove the NIC from Device Manager and install the files you downloaded. If issues persist, reset your network settings. Which UniFi switch are you using? Have you connected it directly to the ISP device and checked performance there?
Here's a quick update: I went slightly more ham and purchased this 2.5GBase-T PCIe Network Adapter which should handle speeds up to 2.5GBs ( https://www.amazon.com/dp/B08V1HG47H?psc...ct_details ). It was pretty much plug-and-play - it didn't ask for any drivers or configuration on the mobo or anything. But - alas - no change at all! Pretty much the exact same speeds I was seeing before (~180-220 MBs download, when we're paying for 1200 MBs download). What does this mean? And what should be my next troubleshooting steps?
Check your networking device settings carefully. Smart Queue QoS may cause significant slowdowns—around 200mbps even when hardware offloads. Try turning off QoS on your switch first, then your router. If that doesn’t help, back up the configurations of both devices. Reset the switch settings and test the speed afterward. If it improves, proceed to reset the router’s settings and verify the result.