The Epson ET-4700 paper scan loader issue has been resolved, though additional questions remain.
The Epson ET-4700 paper scan loader issue has been resolved, though additional questions remain.
Not completely certain about why this adjustment resolved the issue, but using single or multiple pages in the scan feeder stopped functioning. During a careful check, there’s a white plastic stop that helps position your paper correctly before scanning. Until the paper reaches the optical lens, it isn’t detected until the roller lightly touches the start of each scan. My rollers are clean and there doesn’t seem to be any broken parts in the mechanism.
Placing a black PVC tape over the optical sensor makes the scanner think paper is always there, which fixes the problem. Any thoughts on the underlying cause so I can remove the tape?