F5F Stay Refreshed Hardware Desktop The dual sense feature isn't functioning during game launch.

The dual sense feature isn't functioning during game launch.

The dual sense feature isn't functioning during game launch.

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122333111223
Junior Member
11
11-11-2025, 03:54 AM
#1
Hey, I experiment with various cables and ports, even after a fresh install of Windows 25H2 and 24H2. Once I start a game, the menu appears but the controller just shuts off. No sound when USB is disconnected, and it reconnects automatically. The PS4 controller works too, but the DualSense doesn’t. I’ve tried DS4Windows DSX, but the issue disappears once the game reaches the menu. An emulator didn’t help much. When I reinstall Windows after a clean boot, sometimes the Game Bar shows up unexpectedly before the controller disconnects—sometimes it says “Gamebar not found.” I also checked enabling/disabling Game Bar settings in Windows settings, but nothing changes. My system specs are: Intel 5800X3D, 2x16GB RAM, 3600MHz clock, MSI MPG B550 Gaming Plus Mobo Zotac Trinity 4070TI. It’s not just happening on Steam games; it occurs with other titles too.
1
122333111223
11-11-2025, 03:54 AM #1

Hey, I experiment with various cables and ports, even after a fresh install of Windows 25H2 and 24H2. Once I start a game, the menu appears but the controller just shuts off. No sound when USB is disconnected, and it reconnects automatically. The PS4 controller works too, but the DualSense doesn’t. I’ve tried DS4Windows DSX, but the issue disappears once the game reaches the menu. An emulator didn’t help much. When I reinstall Windows after a clean boot, sometimes the Game Bar shows up unexpectedly before the controller disconnects—sometimes it says “Gamebar not found.” I also checked enabling/disabling Game Bar settings in Windows settings, but nothing changes. My system specs are: Intel 5800X3D, 2x16GB RAM, 3600MHz clock, MSI MPG B550 Gaming Plus Mobo Zotac Trinity 4070TI. It’s not just happening on Steam games; it occurs with other titles too.

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BlueyandicyYT
Junior Member
18
11-11-2025, 03:54 AM
#2
Consider restarting the controller. If that fails, verify it functions properly. Use a console to test; the issue could stem from a software glitch rather than hardware failure. If the problem continues on another device, the controller may be defective.
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BlueyandicyYT
11-11-2025, 03:54 AM #2

Consider restarting the controller. If that fails, verify it functions properly. Use a console to test; the issue could stem from a software glitch rather than hardware failure. If the problem continues on another device, the controller may be defective.

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Bropatrik
Junior Member
23
11-11-2025, 03:54 AM
#3
Which connection are you using? Are you connecting with a standard USB-C port or something more advanced for higher power and data speeds? Have you explored Bluetooth options?
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Bropatrik
11-11-2025, 03:54 AM #3

Which connection are you using? Are you connecting with a standard USB-C port or something more advanced for higher power and data speeds? Have you explored Bluetooth options?

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numblegs26
Member
197
11-11-2025, 03:54 AM
#4
Hi yes I attempted a reset using the back button. The issue seems to occur only with wired connections while wireless works fine. It appears the dualSense feature in games supports wireless, but there might be a controller issue. I suspect it could be a controller problem, though it's surprising I haven't experienced any disconnects or other issues on my desktop. Once I launch games, they just stop working. It doesn't shut down instantly to the controller—it's similar to seeing the "hit start the play" screen before going offline.
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numblegs26
11-11-2025, 03:54 AM #4

Hi yes I attempted a reset using the back button. The issue seems to occur only with wired connections while wireless works fine. It appears the dualSense feature in games supports wireless, but there might be a controller issue. I suspect it could be a controller problem, though it's surprising I haven't experienced any disconnects or other issues on my desktop. Once I launch games, they just stop working. It doesn't shut down instantly to the controller—it's similar to seeing the "hit start the play" screen before going offline.

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thehappy84
Senior Member
594
11-11-2025, 03:54 AM
#5
I generally use four different cables—one for my wireless headset, one for my keyboard, a data transfer cable, and another for my phone. Bluetooth functions properly, but the wired connection causes issues. The cables I tested previously worked with the controller, so it might be related to the cable type or data transfer problem.
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thehappy84
11-11-2025, 03:54 AM #5

I generally use four different cables—one for my wireless headset, one for my keyboard, a data transfer cable, and another for my phone. Bluetooth functions properly, but the wired connection causes issues. The cables I tested previously worked with the controller, so it might be related to the cable type or data transfer problem.

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ChickenPhoYou
Posting Freak
850
11-11-2025, 03:54 AM
#6
Assuming we are talking about USB-A to USB-C cables, it is still possible that neither of those cables has the correct combination of power and data delivery. When you press Start in the games, the controller suddenly needs much more power and data bandwidth(5Gbps) to use all the DualSense features. So if the cable doesn't support both high power delivery and high data transfer, the controller will turn itself down. Also, if the cable's materials and build are of poor quality, it may falter under high loads. Try this UGREEN cable , the 5Gbps USB3.0 A to C version. And make sure you connect it to the back USB 3.0 port. Another thing to try is to disable the power saving feature of the USB Hub in Device Manager.
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ChickenPhoYou
11-11-2025, 03:54 AM #6

Assuming we are talking about USB-A to USB-C cables, it is still possible that neither of those cables has the correct combination of power and data delivery. When you press Start in the games, the controller suddenly needs much more power and data bandwidth(5Gbps) to use all the DualSense features. So if the cable doesn't support both high power delivery and high data transfer, the controller will turn itself down. Also, if the cable's materials and build are of poor quality, it may falter under high loads. Try this UGREEN cable , the 5Gbps USB3.0 A to C version. And make sure you connect it to the back USB 3.0 port. Another thing to try is to disable the power saving feature of the USB Hub in Device Manager.

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CookieStars
Member
220
11-11-2025, 03:54 AM
#7
I attempted to turn off power-saving settings. Uncertain about the reliability of all the cables I used, especially after playing games suddenly stopped working. It seems odd only when opening games, so I might replace the cable just in case. Additionally, changing from USB-C to USB-A on my motherboard to the controller didn’t work.
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CookieStars
11-11-2025, 03:54 AM #7

I attempted to turn off power-saving settings. Uncertain about the reliability of all the cables I used, especially after playing games suddenly stopped working. It seems odd only when opening games, so I might replace the cable just in case. Additionally, changing from USB-C to USB-A on my motherboard to the controller didn’t work.

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Th3G4merX
Senior Member
700
11-11-2025, 03:54 AM
#8
Without considering power savings. The biggest problem with the cables you have is that they can handle high power delivery but have limited bandwidth for data transfer. Also, their construction might not be strong enough to maintain those capabilities over extended distances. No matter which cable you select, ensure it supports at least 3A with QC3 compatibility and a 5Gbps data rate. From a trusted manufacturer, of course.
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Th3G4merX
11-11-2025, 03:54 AM #8

Without considering power savings. The biggest problem with the cables you have is that they can handle high power delivery but have limited bandwidth for data transfer. Also, their construction might not be strong enough to maintain those capabilities over extended distances. No matter which cable you select, ensure it supports at least 3A with QC3 compatibility and a 5Gbps data rate. From a trusted manufacturer, of course.

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LairaStorm
Junior Member
3
11-11-2025, 03:54 AM
#9
I don't believe it's the answer I was looking for, though I still think it might be a Windows driver issue. When I connected the same cable to the motherboards, "Flash bios" USB worked perfectly or at least functioned without problems. I also tried enabling Legacy USB support and didn't see any changes. Still, I ended up purchasing a UGreen data cable.
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LairaStorm
11-11-2025, 03:54 AM #9

I don't believe it's the answer I was looking for, though I still think it might be a Windows driver issue. When I connected the same cable to the motherboards, "Flash bios" USB worked perfectly or at least functioned without problems. I also tried enabling Legacy USB support and didn't see any changes. Still, I ended up purchasing a UGreen data cable.

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Gheit_Jimmy
Junior Member
19
11-11-2025, 03:54 AM
#10
This relates to your cables failing to meet the 22W minimum power output and 5Gbps speed standards, causing problems with your controller performance in games.
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Gheit_Jimmy
11-11-2025, 03:54 AM #10

This relates to your cables failing to meet the 22W minimum power output and 5Gbps speed standards, causing problems with your controller performance in games.

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