F5F Stay Refreshed Hardware Desktop The distant machine stops unexpectedly, and no information appears in the logs.

The distant machine stops unexpectedly, and no information appears in the logs.

The distant machine stops unexpectedly, and no information appears in the logs.

H
hdoor20
Senior Member
477
02-26-2021, 05:16 PM
#1
So I have this computer running a local. server database. Its brand new (was) i built it myself which i have built over 30 pcs in my life. Here are the specs. Win 10 Pro Ryzen 7 8700G MSI PRO B650M-P VENGEANCE 32GB (2x16GB) DDR5 DRAM 2x NV2 NVMe PCIe 4.0 SSD 500GB Kingston This computer is installed remotely, so I access it via Teamviewer. Now the issue is it keeps on shutting down randomly, there have no crictial errors in the event viewer, and im baffled by this, Its random, and i can not replicate it, I have tried running CPU stress tests for 10 minutes, no failures, as well as RAM tests. (although i have not run them for more than 10 minutes) I dont know where to start and i thought i was able to put a bandaid on it by setting up the bios to reboot after power failure, but its not booting up when it shuts down. The 1st time i had this issue, i remoted in and it was trying to update to Win11, i stopped it and then again it was windows updates.. So i temporarily turned off updates to see if that fixed it.. It was good for about 2 weeks, but its still crashing. Since this is running as a server theres no monitor plugged in or anything attending it.. so we dont know if theres a BSOD etc. Currently i have removed one of the DIMMS of Ram to see if thats the issue, I have also double checked that i have installed them in the right slots as well. Any advice on how to solve this or at least catch the issue? I also just reinstalled teh heatsink, The build is OVERKILL for what it runs so its very unlikely its overheating, running sql server for bookkeeping database. Runs backblase as well daily.. Thanks I have attached HW monitor txt as well for specs and info. HWMonitor.txt
H
hdoor20
02-26-2021, 05:16 PM #1

So I have this computer running a local. server database. Its brand new (was) i built it myself which i have built over 30 pcs in my life. Here are the specs. Win 10 Pro Ryzen 7 8700G MSI PRO B650M-P VENGEANCE 32GB (2x16GB) DDR5 DRAM 2x NV2 NVMe PCIe 4.0 SSD 500GB Kingston This computer is installed remotely, so I access it via Teamviewer. Now the issue is it keeps on shutting down randomly, there have no crictial errors in the event viewer, and im baffled by this, Its random, and i can not replicate it, I have tried running CPU stress tests for 10 minutes, no failures, as well as RAM tests. (although i have not run them for more than 10 minutes) I dont know where to start and i thought i was able to put a bandaid on it by setting up the bios to reboot after power failure, but its not booting up when it shuts down. The 1st time i had this issue, i remoted in and it was trying to update to Win11, i stopped it and then again it was windows updates.. So i temporarily turned off updates to see if that fixed it.. It was good for about 2 weeks, but its still crashing. Since this is running as a server theres no monitor plugged in or anything attending it.. so we dont know if theres a BSOD etc. Currently i have removed one of the DIMMS of Ram to see if thats the issue, I have also double checked that i have installed them in the right slots as well. Any advice on how to solve this or at least catch the issue? I also just reinstalled teh heatsink, The build is OVERKILL for what it runs so its very unlikely its overheating, running sql server for bookkeeping database. Runs backblase as well daily.. Thanks I have attached HW monitor txt as well for specs and info. HWMonitor.txt

H
herobrine6113
Junior Member
42
02-27-2021, 06:54 PM
#2
The electricity coming from the wall seems stable, but I don’t have an UPS system installed. Could there be someone manually turning it off?
H
herobrine6113
02-27-2021, 06:54 PM #2

The electricity coming from the wall seems stable, but I don’t have an UPS system installed. Could there be someone manually turning it off?

T
Thifleno
Member
206
02-28-2021, 12:37 AM
#3
Are you checking if Wake-on-LAN is active? I noticed some comparable problems with it.
T
Thifleno
02-28-2021, 12:37 AM #3

Are you checking if Wake-on-LAN is active? I noticed some comparable problems with it.

B
BatuuPvP
Junior Member
7
03-10-2021, 12:00 AM
#4
Power stays consistent since all devices run from the identical UPS unit. No one has disabled it, I visited today and experienced it shutting down even when I was present.
B
BatuuPvP
03-10-2021, 12:00 AM #4

Power stays consistent since all devices run from the identical UPS unit. No one has disabled it, I visited today and experienced it shutting down even when I was present.

G
Gurra34XX
Member
207
03-15-2021, 03:50 PM
#5
It depends on your preference—wake or no wake. Choose based on what feels right for you.
G
Gurra34XX
03-15-2021, 03:50 PM #5

It depends on your preference—wake or no wake. Choose based on what feels right for you.

N
nikolzgamingGR
Junior Member
18
03-23-2021, 03:19 AM
#6
I had to turn off mine (no wake) to prevent problems. Consider checking Arduino or similar options to assist with starting the PC if it stops recognizing a signal. A relay would be needed to actually power on the computer. Another issue involved properly enabling secure boot for Windows, which I resolved and allowed my PC to run smoothly for four weeks. I had to restart it for other reasons. Just another thing to explore.
N
nikolzgamingGR
03-23-2021, 03:19 AM #6

I had to turn off mine (no wake) to prevent problems. Consider checking Arduino or similar options to assist with starting the PC if it stops recognizing a signal. A relay would be needed to actually power on the computer. Another issue involved properly enabling secure boot for Windows, which I resolved and allowed my PC to run smoothly for four weeks. I had to restart it for other reasons. Just another thing to explore.