The display turns dark, and subsequently, video games cease to function.
The display turns dark, and subsequently, video games cease to function.
My new computer is experiencing some difficulties. Occasionally, while playing games like Minecraft, Runescape, and Starcraft2, the screen will turn black, and the game becomes unresponsive, requiring me to shut it down using Task Manager. The games can be played for varying lengths of time, from as little as 30 seconds after starting to a full five hours without issue.
Here are the computer specifications:
Asus rog strix b450-f gaming
AMD Ryzen 5 1600
Radeon rx580 sapphire pulse 8gb
G.Skill Ripjaws V 16 GB (2 x 8 GB) DDR4-3600 Memory
Masterwatt 550 watt
Western Digital Blue 500gb SSD
I observed in the Radeon software that the graphics card was experiencing unexplained, sudden increases in performance while the computer was idle.
[Image]
Obtain the Win 10 Media Creation Tool from Microsoft and create a bootable USB flash drive. Subsequently, you can initiate the system from the USB Drive, format the hard drive, and re-install Windows 10.
Greetings, m_a_e_l,
After reviewing your computer components, I don’t believe a performance restriction is the primary problem. I recommend attempting to reinstall Windows 10 and observing whether that resolves the current difficulty.
Will restarting Windows function similarly to what I recently did, which involved a full reset, yet the issue persisted immediately afterward?
Acquire the Microsoft Win 10 Media Creation Tool and create a bootable USB Flash Drive. Subsequently, you can initiate the system from this USB drive, format your hard drive, and reinstall Windows 10.
The situation seemed markedly worse immediately following a Windows reset, with the display going dark even when no game was running – something that hadn’t occurred previously. I suspect a complete reinstall might be necessary.
Update:
I observed within the Radeon software that the graphics card was experiencing sudden, unexplained spikes during inactivity.
Here is an image.