The display signal appears to cease abruptly without any apparent cause.
The display signal appears to cease abruptly without any apparent cause.
This problem appears to occur in phases. Sometimes it happens every half hour or so, and other times there can be days without any activity. The main effect is that I might be playing a game or just browsing the internet, and suddenly I’ll see a black screen with my monitor reporting no DisplayPort input. Anyone have any advice on this? For context, I purchased my PC from Evolve PCs in January. The setup includes: Asus ROG Strix Z-690 F Wifi Intel Core i7 13700k, 32GB Corsair Dominator Platinum DDR5 RAM, Aorus RTX 3080 Xtreme 10GB, Corsair 850W power supply, Corsair H100I Elite Capellix AIO 5 fans, and a 1TB SSD.
Based on what I've determined, it doesn't seem to be a monitor problem. Other cables connected to the display port worked fine, and I tested all the ports on my GPU—each one experienced the issue. (3x HDMI, 3x DP)
Search for "eventnin" in the Windows search bar, ensure only that app appears. Launch it. On the left, view side windows logs, then system. Click filter on the right, select error and critical, apply settings. Review the generated list of events with timestamps and gather the relevant details to share.
Apologies for the delay. The issue has been ongoing over the past few days, sometimes present and sometimes absent. I didn’t mention in my initial post that the components indicate when it occurs, and I can still hear everything clearly. My only choice is to restart the system. However, I checked and found two notable errors: one likely causing the problem is "The cplspcon service terminated with the following error: Unspecified error," and another is "The server {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} did not register with DCOM within the required timeout."
Cplspcon is the Intel IGUI. You might attempt removing display drivers using DDU in safe mode and then reinstalling your graphics card driver. This could assist, though the issue might still appear due to other factors. dcom errors are generally safe to overlook when diagnosing crashes.
If cables are not an issue and the monitor isn't failing, a black screen during gameplay usually indicates a GPU driver failure. This might occur due to overheating, insufficient power supply, or a conflict between the game and video driver. Checking Dragon Age Origins was the solution—it displayed a black screen, but I could close it using Task Manager. It turned out a workaround is needed for running it on Windows 11 because of differences in how RAM is managed by the operating system compared to Windows 7. This issue could also stem from older games.
Sure, I can help with that. I’m familiar with the steps involved, but I’ll walk you through it carefully to avoid mistakes. For safe mode and DDU, make sure you’re using the right tools. When reinstalling drivers, GeForce Experience isn’t strictly necessary unless you’re dealing with a graphics driver issue. Let me know if you need more details!