F5F Stay Refreshed Hardware Desktop The display did not freeze, but all inputs and outputs stopped responding.

The display did not freeze, but all inputs and outputs stopped responding.

The display did not freeze, but all inputs and outputs stopped responding.

J
JaynKay
Member
233
03-26-2019, 05:01 AM
#1
I was watching a YouTube video when suddenly the screen froze. I could still hear audio and control play/pause, but the display stayed stuck for a while. I tried pressing Ctrl+Alt+Del, but it didn’t work. After turning the computer off and on again, the screen failed to detect any source and none of the inputs or outputs were functioning. The keyboard light and headset indicator didn’t turn on either. The power and fan lights still lit up. Someone might know what’s going wrong—please help!

System details: Ryzen 5 3600, MSI B450, Zotac RTX 2700, Windows 10 (64), 700W PSU.
J
JaynKay
03-26-2019, 05:01 AM #1

I was watching a YouTube video when suddenly the screen froze. I could still hear audio and control play/pause, but the display stayed stuck for a while. I tried pressing Ctrl+Alt+Del, but it didn’t work. After turning the computer off and on again, the screen failed to detect any source and none of the inputs or outputs were functioning. The keyboard light and headset indicator didn’t turn on either. The power and fan lights still lit up. Someone might know what’s going wrong—please help!

System details: Ryzen 5 3600, MSI B450, Zotac RTX 2700, Windows 10 (64), 700W PSU.

C
CrazySage9
Member
51
03-26-2019, 08:37 AM
#2
That appears to be a GPU, possibly an RTX 2070. It seems the power supply might be damaged. You could try testing it on another system or replace the PSU.
C
CrazySage9
03-26-2019, 08:37 AM #2

That appears to be a GPU, possibly an RTX 2070. It seems the power supply might be damaged. You could try testing it on another system or replace the PSU.

D
Dreemurrz
Member
220
04-01-2019, 02:28 PM
#3
No, the system wouldn't start properly. A damaged PSU would likely prevent the computer from turning on.
D
Dreemurrz
04-01-2019, 02:28 PM #3

No, the system wouldn't start properly. A damaged PSU would likely prevent the computer from turning on.

C
Commando__
Senior Member
744
04-06-2019, 10:22 AM
#4
It's common for some components in a PSU to fail. A PC PSU typically manages three or more power rails—3.3V, 5V, and 12V. The GPU often runs on 12V and may have its own dedicated rail.
C
Commando__
04-06-2019, 10:22 AM #4

It's common for some components in a PSU to fail. A PC PSU typically manages three or more power rails—3.3V, 5V, and 12V. The GPU often runs on 12V and may have its own dedicated rail.

F
105
04-06-2019, 07:18 PM
#5
Thanks! I'll look into the PSU and GPU next.
F
FlowerPowerOne
04-06-2019, 07:18 PM #5

Thanks! I'll look into the PSU and GPU next.