F5F Stay Refreshed Hardware Desktop The display becomes dark because the system can't recognize the GPU driver or is not compatible.

The display becomes dark because the system can't recognize the GPU driver or is not compatible.

The display becomes dark because the system can't recognize the GPU driver or is not compatible.

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SullyMen
Junior Member
41
07-17-2016, 07:19 PM
#1
My mother gave me her old computers. This one is a solid processor. It's an Acer model. I purchased two GPUs (at the same cost) from EBAY – they’re Zotac GT630 Synergy Edition with 4GB of VRAM. I have two monitors. When I connect the card and plug the monitor into the DVI slot, everything appears black. If the card is in the slot but the monitor goes to the VGA port, it also shows black. Removing the card fixes the issue. Both cards work this way. Trying to install NVIDIA drivers shows “no card present,” so installation fails.

The system runs Windows 10 Home 64-bit (version 10.0, Build 19042). It uses UEFI BIOS P11-A2. The CPU is Intel Core i7-4770 at 3.40GHz with about 12GB RAM. Memory details show 11.6GB total, with 11.68GB available. The graphics card has a DAC type of Internal Device and supports full device operation.

Display settings confirm the monitor works only when connected via DVI or VGA. No driver issues reported beyond the missing card warning.
S
SullyMen
07-17-2016, 07:19 PM #1

My mother gave me her old computers. This one is a solid processor. It's an Acer model. I purchased two GPUs (at the same cost) from EBAY – they’re Zotac GT630 Synergy Edition with 4GB of VRAM. I have two monitors. When I connect the card and plug the monitor into the DVI slot, everything appears black. If the card is in the slot but the monitor goes to the VGA port, it also shows black. Removing the card fixes the issue. Both cards work this way. Trying to install NVIDIA drivers shows “no card present,” so installation fails.

The system runs Windows 10 Home 64-bit (version 10.0, Build 19042). It uses UEFI BIOS P11-A2. The CPU is Intel Core i7-4770 at 3.40GHz with about 12GB RAM. Memory details show 11.6GB total, with 11.68GB available. The graphics card has a DAC type of Internal Device and supports full device operation.

Display settings confirm the monitor works only when connected via DVI or VGA. No driver issues reported beyond the missing card warning.

D
Dizconnected
Member
132
07-17-2016, 10:27 PM
#2
You don’t require two GPUs for two monitors. One GPU can handle up to three monitors. Connect the GPU and attach the monitor cables directly to the GPU, not the motherboard.
D
Dizconnected
07-17-2016, 10:27 PM #2

You don’t require two GPUs for two monitors. One GPU can handle up to three monitors. Connect the GPU and attach the monitor cables directly to the GPU, not the motherboard.

W
Warad
Junior Member
6
07-18-2016, 05:24 AM
#3
It seems there might be a misunderstanding. The message suggests that inserting the monitor into the card causes everything to appear black on the screen. It clarifies that the two graphics settings were the ones purchased, not that you're adding extra cards.
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Warad
07-18-2016, 05:24 AM #3

It seems there might be a misunderstanding. The message suggests that inserting the monitor into the card causes everything to appear black on the screen. It clarifies that the two graphics settings were the ones purchased, not that you're adding extra cards.

I
Irrjr81_gamer
Member
222
07-23-2016, 01:15 PM
#4
Many users still connect the monitor directly to the motherboard while installing the GPU. Wipe the GPU and its connectors with alcohol.
I
Irrjr81_gamer
07-23-2016, 01:15 PM #4

Many users still connect the monitor directly to the motherboard while installing the GPU. Wipe the GPU and its connectors with alcohol.

S
Shadowsuns
Member
228
07-24-2016, 06:54 AM
#5
The motherboard might have a whitelist, allowing only certain GPUs to work. A BIOS update could help. The GT 630 isn't significantly faster than the HD 4600.
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Shadowsuns
07-24-2016, 06:54 AM #5

The motherboard might have a whitelist, allowing only certain GPUs to work. A BIOS update could help. The GT 630 isn't significantly faster than the HD 4600.

K
Kohwelly
Member
97
07-26-2016, 06:08 AM
#6
Can't just bombard the discussion with complaints about annoying individuals. Thanks for understanding; it's not that big of a deal to you, but I'm feeling a bit drained—maybe around $60.
K
Kohwelly
07-26-2016, 06:08 AM #6

Can't just bombard the discussion with complaints about annoying individuals. Thanks for understanding; it's not that big of a deal to you, but I'm feeling a bit drained—maybe around $60.

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WPaige
Senior Member
377
07-26-2016, 07:53 AM
#7
I'm not focused on speed. I'm not a gamer, and I don't need a solution here. You seem frustrated about your GPU choice.
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WPaige
07-26-2016, 07:53 AM #7

I'm not focused on speed. I'm not a gamer, and I don't need a solution here. You seem frustrated about your GPU choice.

C
COLIN20052012
Posting Freak
857
07-26-2016, 03:07 PM
#8
Your system was recommended a fix by @--SID--, should the motherboard BIOS be current?
C
COLIN20052012
07-26-2016, 03:07 PM #8

Your system was recommended a fix by @--SID--, should the motherboard BIOS be current?

T
turvec26
Junior Member
43
08-02-2016, 03:52 AM
#9
yup
T
turvec26
08-02-2016, 03:52 AM #9

yup

A
asianotaku
Member
54
08-05-2016, 10:24 PM
#10
Tell him directly what you need instead of dismissing the issue and claiming no solution was offered.
A
asianotaku
08-05-2016, 10:24 PM #10

Tell him directly what you need instead of dismissing the issue and claiming no solution was offered.

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