The device is still trying to load the child profile, while other profiles are loading normally.
The device is still trying to load the child profile, while other profiles are loading normally.
Hi, your daughter's Chromebook is showing up with the OS but freezing during profile loading. After a factory reset and adding a new profile, it works fine. You might want to check for software updates or try reinstalling the operating system. If issues persist, consider checking for hardware faults or contacting Lenovo support for further assistance.