F5F Stay Refreshed Hardware Desktop The desktop PC is turning off and on.

The desktop PC is turning off and on.

The desktop PC is turning off and on.

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TeegahPlaysYT
Member
55
09-07-2023, 04:18 AM
#1
Someone brought in an Asus desktop that switches on and off every five seconds. It's an older machine and was functioning properly until recently. The motherboard model is H11D-I/M32CD4/DP_MB. I checked the power supply and it seems fine. After disconnecting the hard drive and other peripherals, the PC would start working until turned off. Leaving it on for about three minutes, it restarts when powered back on. Using a compatible memory stick produced the same issue. I haven't noticed any signs of a failing stick, but I can't confirm its condition without testing. I'm inclined to think it's still working. The same problem occurs whether the memory is in the first slot or scattered across slots. Should I consider replacing the memory or is there a chance the motherboard is the issue? Since I live far from a fast food place, ordering parts might be inconvenient. There are no obvious clues on the board to suggest it's defective, but further testing would help.
T
TeegahPlaysYT
09-07-2023, 04:18 AM #1

Someone brought in an Asus desktop that switches on and off every five seconds. It's an older machine and was functioning properly until recently. The motherboard model is H11D-I/M32CD4/DP_MB. I checked the power supply and it seems fine. After disconnecting the hard drive and other peripherals, the PC would start working until turned off. Leaving it on for about three minutes, it restarts when powered back on. Using a compatible memory stick produced the same issue. I haven't noticed any signs of a failing stick, but I can't confirm its condition without testing. I'm inclined to think it's still working. The same problem occurs whether the memory is in the first slot or scattered across slots. Should I consider replacing the memory or is there a chance the motherboard is the issue? Since I live far from a fast food place, ordering parts might be inconvenient. There are no obvious clues on the board to suggest it's defective, but further testing would help.

X
66
09-14-2023, 05:03 AM
#2
Searching for this information; it pertains to an H110 chipset.
You can insert a standard DDR4-2133MHz RAM into the available slot.
Regarding the power supply, ensure it is solid and reliable.
The memory controller is built directly onto the processor, which is why it's called an integrated memory controller.
If standard RAM doesn't resolve the problem, consider swapping with a known working Intel 6th Gen processor to check for consistency.
Using a CH341A BIOS Programmer toolkit might allow you to reflash the chipset.
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xXDark__LordXx
09-14-2023, 05:03 AM #2

Searching for this information; it pertains to an H110 chipset.
You can insert a standard DDR4-2133MHz RAM into the available slot.
Regarding the power supply, ensure it is solid and reliable.
The memory controller is built directly onto the processor, which is why it's called an integrated memory controller.
If standard RAM doesn't resolve the problem, consider swapping with a known working Intel 6th Gen processor to check for consistency.
Using a CH341A BIOS Programmer toolkit might allow you to reflash the chipset.

F
Fabista
Member
175
09-18-2023, 08:14 PM
#3
Someone introduced an Asus desktop that switches on and off every five seconds. Could you be a repair shop? It’s an older machine that was functioning properly until recently. The model number is H11D-I/M32CD4/DP_MB. Share the model and SKU with the Asus prebuilt team. I reviewed the power supply and confirmed it’s in good condition. How did you reach this conclusion? Are there any visible signs on the motherboard that might indicate a problem? Look for any damaged, swollen, or leaking capacitors.
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Fabista
09-18-2023, 08:14 PM #3

Someone introduced an Asus desktop that switches on and off every five seconds. Could you be a repair shop? It’s an older machine that was functioning properly until recently. The model number is H11D-I/M32CD4/DP_MB. Share the model and SKU with the Asus prebuilt team. I reviewed the power supply and confirmed it’s in good condition. How did you reach this conclusion? Are there any visible signs on the motherboard that might indicate a problem? Look for any damaged, swollen, or leaking capacitors.

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Stubby_Pencil
Junior Member
1
09-20-2023, 07:48 AM
#4
Not a repair shop in the sense you are thinking. I live in a farm/ranch community and was doing network and IT work. Farmers and ranchers call me when they have a problem because nearest repair is probably two hours away and if it is something I haven't seen I research.
It is an Asus m32cd-as51 I'm pretty sure was never registered and no real information on the Asus site.
I have a ATX Power Supply Tester. I could verify farther by putting in a power supply from another computer.
I've looked at the motherboard fairly close and don't see any noticeable damage.
Thanks for the reply.
S
Stubby_Pencil
09-20-2023, 07:48 AM #4

Not a repair shop in the sense you are thinking. I live in a farm/ranch community and was doing network and IT work. Farmers and ranchers call me when they have a problem because nearest repair is probably two hours away and if it is something I haven't seen I research.
It is an Asus m32cd-as51 I'm pretty sure was never registered and no real information on the Asus site.
I have a ATX Power Supply Tester. I could verify farther by putting in a power supply from another computer.
I've looked at the motherboard fairly close and don't see any noticeable damage.
Thanks for the reply.

M
Matke04
Posting Freak
825
09-20-2023, 09:01 AM
#5
Searching for this information; it relates to an H110 chipset.
You can insert a standard DDR4-2133MHz RAM into the available slot.
For the power supply, ensure it's solid and reliable.
The memory controller is built directly onto the processor, which is why it's called an integrated controller.
If bare minimum RAM doesn't work, try swapping with a known functional Intel processor from the 6th generation to check for similar problems.
You might also test the current CPU on another motherboard with the correct BIOS version to see if it behaves the same.
Using a CH341A BIOS Programmer toolkit can help you update the BIOS to the latest version found online.
A faulty BIOS or BIOS chip may also stop the system from powering on.
M
Matke04
09-20-2023, 09:01 AM #5

Searching for this information; it relates to an H110 chipset.
You can insert a standard DDR4-2133MHz RAM into the available slot.
For the power supply, ensure it's solid and reliable.
The memory controller is built directly onto the processor, which is why it's called an integrated controller.
If bare minimum RAM doesn't work, try swapping with a known functional Intel processor from the 6th generation to check for similar problems.
You might also test the current CPU on another motherboard with the correct BIOS version to see if it behaves the same.
Using a CH341A BIOS Programmer toolkit can help you update the BIOS to the latest version found online.
A faulty BIOS or BIOS chip may also stop the system from powering on.

F
Frunckan
Junior Member
3
09-20-2023, 05:59 PM
#6
Thank you for the update. I reached out to the owner and he chose not to invest further. I have a new computer arriving soon. It seems he was using it for internet access, which is likely why we're upgrading to version 11. I pulled his files from the hard drive and they were functioning well during the process, suggesting more issues may arise.
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Frunckan
09-20-2023, 05:59 PM #6

Thank you for the update. I reached out to the owner and he chose not to invest further. I have a new computer arriving soon. It seems he was using it for internet access, which is likely why we're upgrading to version 11. I pulled his files from the hard drive and they were functioning well during the process, suggesting more issues may arise.

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eskzz
Posting Freak
909
09-21-2023, 02:03 AM
#7
Thank you for providing resolution to the matter. Appreciate you choosing my response as the Best Answer. Closing thread.
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eskzz
09-21-2023, 02:03 AM #7

Thank you for providing resolution to the matter. Appreciate you choosing my response as the Best Answer. Closing thread.