F5F Stay Refreshed Hardware Desktop The CPU might be the problem if B1 and B2 aren't working, otherwise the motherboard could be the issue.

The CPU might be the problem if B1 and B2 aren't working, otherwise the motherboard could be the issue.

The CPU might be the problem if B1 and B2 aren't working, otherwise the motherboard could be the issue.

I
ItsSpanky
Member
176
02-05-2020, 10:47 AM
#1
I've checked and confirmed both RAM sticks function in slots A1 or A2 alone or together, but not when placed in B1 or B2. The system won't boot, yet other components start normally. I powered off the PC and began troubleshooting, which revealed the memory issue. Windows 10 Ryzen 9 3900x with Gigabyte Aorus x570 EVGA FTW 3080 SuperFlower Leadex III 650w Gold Corsair h150i Elite Capellix. There are no problems with A1, A2 or A1 & A2. The main problem is the CPU fails to power on if anything is in B1 or B2. I'm exploring all options without spare parts, unsure which step to take next. Consider swapping the motherboard and reassembling, or replacing the CPU first. Not confident about ordering from Amazon and returning if it's not the root cause. I'm roughly an hour away from Microcenter. Also, should I upgrade now? I really enjoyed this build and wanted to see it through.
I
ItsSpanky
02-05-2020, 10:47 AM #1

I've checked and confirmed both RAM sticks function in slots A1 or A2 alone or together, but not when placed in B1 or B2. The system won't boot, yet other components start normally. I powered off the PC and began troubleshooting, which revealed the memory issue. Windows 10 Ryzen 9 3900x with Gigabyte Aorus x570 EVGA FTW 3080 SuperFlower Leadex III 650w Gold Corsair h150i Elite Capellix. There are no problems with A1, A2 or A1 & A2. The main problem is the CPU fails to power on if anything is in B1 or B2. I'm exploring all options without spare parts, unsure which step to take next. Consider swapping the motherboard and reassembling, or replacing the CPU first. Not confident about ordering from Amazon and returning if it's not the root cause. I'm roughly an hour away from Microcenter. Also, should I upgrade now? I really enjoyed this build and wanted to see it through.

T
timmyblack
Member
229
02-07-2020, 11:35 AM
#2
It appears the memory channel is inactive, possibly on the motherboard or CPU. To confirm, replacing it would help determine the issue. Generally, if the board shows no damage, the problem is likely the CPU, though this isn't always true. You might be able to fix it without spending much, but if repairs cost over $300, consider selling your current setup and moving to a 7600 model instead.
T
timmyblack
02-07-2020, 11:35 AM #2

It appears the memory channel is inactive, possibly on the motherboard or CPU. To confirm, replacing it would help determine the issue. Generally, if the board shows no damage, the problem is likely the CPU, though this isn't always true. You might be able to fix it without spending much, but if repairs cost over $300, consider selling your current setup and moving to a 7600 model instead.

G
glenjnr
Junior Member
8
02-07-2020, 07:51 PM
#3
Unfortunately, the Zen2 CPU frequently encounters this problem—it's a widespread issue with these processors. Have you verified the CPU connections and possibly reinserted the CPU? Also, have you refreshed the motherboard BIOS?
G
glenjnr
02-07-2020, 07:51 PM #3

Unfortunately, the Zen2 CPU frequently encounters this problem—it's a widespread issue with these processors. Have you verified the CPU connections and possibly reinserted the CPU? Also, have you refreshed the motherboard BIOS?