The CPU is still overclocking when idle, assistance is required.
The CPU is still overclocking when idle, assistance is required.
As discussed with drea.drechsler, I carried out the tests in the following manner;
I removed the old RAM from slots 2 and 4 and installed new RAM sticks. The outcome was positive.
Then I placed the new RAM in slots 1 and 3, 2 and 4 and tested again. The result remained positive.
I repeated this process using the original RAM. The outcome was still positive.
The RAM is functioning well, but could it still cause problems? OR should I check the BIOS to stabilize the revs as drea.drechsler suggested?
I've executed the test before but will repeat it now. The first time it didn't produce a log because it expected one. I'm hoping Cortana might handle it differently. I didn't configure the RAM through any software, just turned off the PC, removed the power cord, and installed the RAM sticks.
Just check first...no good reason to do any updates before we know it's adviseable.
The log is located in one of the Windows log folders. It kinda sucks finding it...you can also check the Windows Event Log (Type Event Viewer in Cortana) as it will throw errors in there if it found them.
You have to DL it and set up the test well, but MemTest is nice because it's 'realtime'. So when it starts throwing errors you can stop it and make changes without waiting for 32G to run through twice. That's a LONG time...horrible long I can imagine!
It's late now, so I'm heading to bed. The next day I'll run the tests and review the logs before sending them back. Appreciate your help.
Might have missed this i added:
You have to DL it and set up the test well, but MemTest is nice because it's 'realtime'. So when it starts throwing errors you can stop it and make changes without waiting for 32G to run through twice. That's a LONG time...horrible long I can imagine!
I've been working on running tests with MemTest. The initial test failed, but I ran it using all four sticks and it passed the first phase with over 1450 errors. It ended in phase 2 around 40% of the way with about 10,001 errors. I've swapped out the new RAM sticks for the old ones and put them in slots 2 and 4. So far, the test in phase 2 is doing well with no errors detected. I'll share the results once I complete this and test the updated RAM sticks. Please hold on.
I ran three tests using MemTest, and the outcomes were mixed—some results were positive while others were disappointing. The process lasted roughly from 10:00am to 10:00pm. It was quite a long time!
Test; Ran 4 Ram sticks MemTest, aborted after 10001 Errors in Pass 2
Test; Installed 2 old RAM sticks in slots 2-4—no errors, games ran smoothly
Test; Installed 2 new RAM sticks in slots 1-3—no errors, games also worked fine
In summary, it seems the Mobo doesn’t prefer having separate kits installed together. Where can I locate these logs?
I'm not certain MemTest retains logs...but if it does they should likely be in the installation directory. It probably isn't very useful just to see errors, so checking the Event Log for mistakes would be better.
You could attempt the test with memory set to 2133 instead of 2400, ensuring all four DIMMs are installed. I don't believe it's the motherboard itself, but the CPU MMU is likely the limiting factor. The motherboard layout can assist, though a configuration supporting four DIMMs may negatively impact performance on two of them, which is the most common setup.
Yes, install and then start from BIOS. Did you not configure XMP in BIOS for your memory? If not, do that. This will apply the timing settings the manufacturer recommends for the DIMM. After that, attempt a Memtest to verify compatibility since you haven't set XMP before. If it fails, check for DRAM Multiplier or DRAM CLOCK options—usually set to AUTO. Adjust it to 2133 and try again. This is the lowest default DDR4 clock speed; any adjustments should work within that range. This process is fairly straightforward and should be detailed in your motherboard manual.
Also, it seems you mentioned having two different 2-stick memory kits. Although they appear identical from the manufacturer's perspective, they were not matched together. It’s best to keep them separate so you can test each one individually in the same channel or different channels. This separation may influence performance.
Other possibilities include trying four DIMMs at once, which is feasible but may require some fine-tuning. Raising the DRAM voltage to 1.35V or modifying other parameters could also help. You might find more specific advice by searching online.