The controller is not installing drivers even after connecting it to the front panel USB port.
The controller is not installing drivers even after connecting it to the front panel USB port.
I plugged my controller into the front panel and back into the rear USB and now it shows up on device manager however drivers cant install on it. I have tried troubleshooting and it only comes up with PNP error on advanced view. The controller is Afterglow Wired Controller for Xbox Series X - Using on pc there is software for it and I have used it for about 5 months without a problem until a few days ago . It doesn't even get detected by the software (PDP Control Hub).
I have uninstalled the software and the controller from device manager and restarted the pc however it didn't change anything. Device manager didn't install the drivers even after a restart and when I press the Xbox button the RGB lights come on however the white strip which I presume means it is connected doesn't come on. This has been like this for 3 days now. I know its not the USB port because I tested it on my old controller which got drift and it works fine on my PC.
What operating system are you using? If it's Windows 10, what version are you currently on? What is the make and model of your motherboard? Which BISO version are you running? For the controller, could you bring the device to a donor system and check if it appears there? This helps determine if the issue lies with the controller or your platform.
OS: Windows 10 Pro 20H2 Build 10.0.19042
Motherboard: Gigabyte GA-78LMT-USB3 6.0
BIOS: Award Software International, Inc, F2, 25/11/2014
The controller functions properly on my brother's PC but not on mine either. I believe the issue isn't related to updates, as it has operated well for a long time.
Well if anyone ever faces the same issue, it was mainly because my whole Windows system was unstable. This caused drivers—especially those installed via USB—to fail to install properly or at all. If you can't resolve the problem with tools like SFC/Scannow or similar methods, you'll likely need a complete fresh installation of Windows.