F5F Stay Refreshed Software Operating Systems The computer won't shut down.

The computer won't shut down.

The computer won't shut down.

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tryhard14
Member
62
03-03-2018, 04:44 PM
#1
Recently after seeing a blue screen (possibly memory/storage related), my computer refuses to power down. It keeps staying on after shutdowns and after roughly 2-3 minutes it turns off. I’ve also noticed odd behavior where Windows doesn’t respond at all, but some programs still work. For example, if Brave is open I can interact with it, but opening other apps like Epic Games just doesn’t function. Once this happened, programs would start responding again—like pressing Ctrl+Alt+Delete—but my monitors often go black afterward, likely because those commands arrive late. I’ve tried updating Windows before (it worked once before) and updating again didn’t help. I suspect my RAM might be faulty or corrupted, but the problems have gotten worse recently. The only changes I made were upgrading from a 2080 Ti to a 960 and replacing my main monitor, plus switching my primary M.2 drive for cooling reasons. Anyone know what could be causing this? Or if there’s a fix I should try?
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tryhard14
03-03-2018, 04:44 PM #1

Recently after seeing a blue screen (possibly memory/storage related), my computer refuses to power down. It keeps staying on after shutdowns and after roughly 2-3 minutes it turns off. I’ve also noticed odd behavior where Windows doesn’t respond at all, but some programs still work. For example, if Brave is open I can interact with it, but opening other apps like Epic Games just doesn’t function. Once this happened, programs would start responding again—like pressing Ctrl+Alt+Delete—but my monitors often go black afterward, likely because those commands arrive late. I’ve tried updating Windows before (it worked once before) and updating again didn’t help. I suspect my RAM might be faulty or corrupted, but the problems have gotten worse recently. The only changes I made were upgrading from a 2080 Ti to a 960 and replacing my main monitor, plus switching my primary M.2 drive for cooling reasons. Anyone know what could be causing this? Or if there’s a fix I should try?

J
163
03-03-2018, 07:21 PM
#2
Do you have any solid-state drives connected? If yes, attempt to detach the SATA data port from those drives, restart your computer, and observe if the issues persist. Many of your complaints point to extremely sluggish storage—like being able to use the device normally but struggling when opening another app. It’s possible you might have Windows installed on a HDD unintentionally, or you’re facing the same challenge where both a HDD and a M.2 need to be used for booting. I haven’t resolved the problem yet, but I’ve mostly found ways around it. Your situation doesn’t match the symptoms described, or your M.2 might be overheating and require cooling.
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Jazzy_Games123
03-03-2018, 07:21 PM #2

Do you have any solid-state drives connected? If yes, attempt to detach the SATA data port from those drives, restart your computer, and observe if the issues persist. Many of your complaints point to extremely sluggish storage—like being able to use the device normally but struggling when opening another app. It’s possible you might have Windows installed on a HDD unintentionally, or you’re facing the same challenge where both a HDD and a M.2 need to be used for booting. I haven’t resolved the problem yet, but I’ve mostly found ways around it. Your situation doesn’t match the symptoms described, or your M.2 might be overheating and require cooling.

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Xgt3rickX
Member
114
03-17-2018, 04:04 PM
#3
Your system is fully powered by SSDs, with Windows installed on your M.2 drive placed near a heat sink, maintaining temperatures between 30-40°C during idle time.
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Xgt3rickX
03-17-2018, 04:04 PM #3

Your system is fully powered by SSDs, with Windows installed on your M.2 drive placed near a heat sink, maintaining temperatures between 30-40°C during idle time.

9
992x
Senior Member
506
03-18-2018, 10:45 AM
#4
Check idle conditions and verify temperatures during load. Set up a monitoring tool, place it at the top or use a secondary screen, and apply load to the M.2 drive. Determine the leftover storage space as a percentage of your total SSD capacity.
9
992x
03-18-2018, 10:45 AM #4

Check idle conditions and verify temperatures during load. Set up a monitoring tool, place it at the top or use a secondary screen, and apply load to the M.2 drive. Determine the leftover storage space as a percentage of your total SSD capacity.

L
lxLOBOxl
Junior Member
20
04-04-2018, 11:46 PM
#5
When under stress, the performance should remain stable as each time the problem arises, the system operates at moderate load. Past tests show consistent results around 55-65 under load. 60/476, 286/465, and 853/931 on a non-M.2 SSD.
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lxLOBOxl
04-04-2018, 11:46 PM #5

When under stress, the performance should remain stable as each time the problem arises, the system operates at moderate load. Past tests show consistent results around 55-65 under load. 60/476, 286/465, and 853/931 on a non-M.2 SSD.

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ImTough
Junior Member
6
04-08-2018, 11:50 AM
#6
The 60/476 might relate to your issue. Could you clarify the brand and model of the main M.2 drive? If it's Samsung, I've had firsthand experience with resolving this. Otherwise, I can offer some general advice based on my knowledge.
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ImTough
04-08-2018, 11:50 AM #6

The 60/476 might relate to your issue. Could you clarify the brand and model of the main M.2 drive? If it's Samsung, I've had firsthand experience with resolving this. Otherwise, I can offer some general advice based on my knowledge.

I
220
04-11-2018, 07:46 AM
#7
It is samsung and 60 gb should be 0 issue, it's still within the "blue zone" and no where even close enough to cause issues such as things freezing up / the pc not going to sleep.
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itza_red_panda
04-11-2018, 07:46 AM #7

It is samsung and 60 gb should be 0 issue, it's still within the "blue zone" and no where even close enough to cause issues such as things freezing up / the pc not going to sleep.

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mrgiggles01
Member
146
04-30-2018, 04:58 AM
#8
The red zone setting is more sensitive than Samsung's recommended red zone. I recommend moving at least 30-40 gigabytes of data from C: to your 2.5" SSD. Ideally, transfer files or games you rarely use, especially those with extremely quick loading times so you won't mind the speed.
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mrgiggles01
04-30-2018, 04:58 AM #8

The red zone setting is more sensitive than Samsung's recommended red zone. I recommend moving at least 30-40 gigabytes of data from C: to your 2.5" SSD. Ideally, transfer files or games you rarely use, especially those with extremely quick loading times so you won't mind the speed.

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IkBenHetBram
Senior Member
735
04-30-2018, 05:15 AM
#9
I also recommend installing Samsung Magician and performing some diagnostic checks on C: Drive. Once completed, navigate to "overprovisioning" and raise the percentage value in the bottom right corner by up to four percent. Make adjustments only after uploading the files. Running the defragmentation tool on all your storage devices is also a good practice for maintenance. It may help ease your issue slightly, which, if nothing else resolves, remains positive.
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IkBenHetBram
04-30-2018, 05:15 AM #9

I also recommend installing Samsung Magician and performing some diagnostic checks on C: Drive. Once completed, navigate to "overprovisioning" and raise the percentage value in the bottom right corner by up to four percent. Make adjustments only after uploading the files. Running the defragmentation tool on all your storage devices is also a good practice for maintenance. It may help ease your issue slightly, which, if nothing else resolves, remains positive.

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Shikeishuu_
Member
154
04-30-2018, 11:59 AM
#10
M.2 only slightly affects game loading speeds, yet ignoring this point, an SSD won’t face issues or frustration over available space until you push performance to its limits.
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Shikeishuu_
04-30-2018, 11:59 AM #10

M.2 only slightly affects game loading speeds, yet ignoring this point, an SSD won’t face issues or frustration over available space until you push performance to its limits.

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