The computer stopped working during gameplay.
The computer stopped working during gameplay.
Hi there. I’m facing frequent crashes while playing games on my setup. My system includes a Ryzen 5 3600, an RTX 3060TI with Gaming X Trio, 16GB DDR5 memory at 3200MHz, a WD SN850 SSD, and a 1TB drive. Initially, I expected smooth gameplay for about 20-30 minutes, then moved to online matches. However, during those sessions the screen would freeze and the PC would restart. Now, when I start a game, it freezes completely and Discord stops working. At first, I thought Rocket League would run fine, but it didn’t. I’ve tried reinstalling graphics drivers, reverting to an older version using DDU, disabling startup programs like medal.tv, restoring from a system restore, and checking Event Viewer logs. The error messages point to Kernel Power 41 with bug codes 340 and 239. Also, the power plan changes unexpectedly from Ryzen Balanced or High Performance to Windows Balanced. I’m really stuck and have dealt with similar problems before but couldn’t resolve them. Any advice would be greatly appreciated. Thanks!
Your spec list does not include the specific RAM part # / SKU you have. Ryzens and supporting boards are known for being fussy about RAM, and this sounds similar to what my 5900X and Asus Tuf B550-PLUS did when I used RAM it didn't like. Here's the QVL for your board with a Ryzen 3xxx. You can use Ctrl-F (find) and enter your RAM's part # in the search box to see if it's listed. If not, that could be part of your problem. https://www.msi.com/Motherboard/MPG-B550...upport#mem Edited October 14, 2022 by An0maly_76 Revised, more info
Two options might be responsible, either for thermals or a mismatch between RAM and Ryzen, as mentioned by @An0maly_76. Verify your thermal readings and remove any recent Windows updates or changes from the past week or two. It could be a combination of factors. Also review the Event Viewer to confirm the issue is present or absent.
Thanks, it seems this model isn't available. You might want to look for an alternative kit.
Consider your DOCP configurations to verify DIMM speeds and consistency. If you see a known SKU like PV432G320C6K, it matches the DIMMs supported by your board. I noticed a similar part, PVB432G320C6K Patriot Viper 4 Blackout, which works with my QVL and offers solid performance at 3200. The Steel version likely uses a different heat spreader but has comparable specs. At around $95 for 32GB, it's a great value. Updated October 15, 2022 by An0maly_76
Checking the details, this model supports AMD systems and uses optimized settings for those platforms. It meets your requirements.
I've encountered multiple kits for the same RAM model across various boards, each producing distinct problems on different configurations. With processors like 1700, 5900X, and 3600X, I can't and won’t suggest any product to guarantee stability. Whether it's optimized for AMD or not, I haven't verified this combination and can't confirm its reliability without a quality verification. I have positive feedback on the Patriot model I mentioned earlier, so I’d recommend it. However, if you prefer Corsair, the CMN32GX4M2Z3200C16—specifically the 3200 MHz variant—does appear in QVL for your setup. It offers better value and won’t be noticeable compared to the 3600X. My caution comes from past experiences: in 2020, Crucial Ballistix was one of three upgrades suggested for my 1700 board. The package arrived damaged, leading to a POST on VGA but booting with the original GPU. No other machine could be tested, so I assumed hardware failure. Later, the MSI B450M Bazooka would shut down after a 35-day return, and subsequent issues required a full replacement. In 2022, my 5900X initially worked, but random crashes caused it to freeze in sleep mode and stop booting after several shutdowns. Swapping components didn’t resolve the issue, so I had to order a replacement from ASRock. The 5900X’s GPU, storage, and one DIMM were swapped with an ASRock B450M-HDV on eBay, but it still failed to start properly. This SKU (BL16G32C16U4B.16FE) matches the one used in the 1700 build and isn’t listed in QVL for MSI, Tuf, or ASRock boards. Another source mentions this SKU was used in a Coffee Lake configuration. DOCP is flagging speed mismatches in the 1700 rig, suggesting a possible compatibility issue I missed. Ultimately, changing to QVL-recommended parts could have prevented months of troubles with the 1700 build, saving time and money. It’s a lesson in being cautious with component choices in Ryzen systems.
Earlier I watched a video from a YouTuber showing an MSI B450 Tomahawk with a 3600 Ryzen setup. The owner was really frustrated because it wouldn’t power on or only showed a CPU debug light. I checked the RAM quality using stills from the video. After trying a different CPU model, the issue disappeared. It turned out the original BIOS version for the MSI B450 wasn’t listed on MSI’s site and had been removed. The YouTuber thought a missing Zen2 support might have caused the problem, so they changed back to an older BIOS. Once that was done, the 3600 worked again. While I’m sure about the RAM part, this could be another issue worth investigating. Video details are attached. Updated October 15, 2022 by An0maly_76 Added more info
The RAM and bios options from The Jedi are likely the best starting point, though we sometimes overlook power concerns. How recent is your PSU? It’s possible its output current drops after several years, which might cause your GPU to overheat. I’d also inspect your 12V cables and connectors for any damage. A quick reset by unplugging everything could help confirm nothing shifted. Consider swapping the PSU outputs to test if it makes a difference. If you experience a crash and power down the unit (for safety), checking for hotter-than-usual connections might reveal a problem. Good luck!