The computer shuts down unexpectedly and won't resolve the problem.

F5F Stay Refreshed Hardware Desktop The computer shuts down unexpectedly and won't resolve the problem.

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AzoTax
Member

209

08-06-2023, 08:27 PM

I've faced this problem for over a year now. Whenever I play Roblox, it freezes or shuts down completely. Sometimes it powers off entirely or causes a BSOD. It also randomly turns off or freezes for no reason. A few months ago, after upgrading my CPU and GPU, the issue started. I kept changing other components to try and fix it, but nothing worked. Recently, I upgraded many parts—CPU, graphics card, cooling system, power supply, motherboard, RAM, and even a new GPU—but the problem persists. My current setup includes a Ryzen 7 5800X, Noctua cooler, RTX 4060, MSI B550, and a 16GB RAM stick. I have a mismatched RAM with Corsair Vengeance Pro, but it didn’t cause the issue before. Now it’s happening again without any clear cause. Could you help me figure out what’s going on?

AzoTax

08-06-2023, 08:27 PM #1

GamenMetLeviNL
Senior Member

638

08-08-2023, 05:26 AM

Yes, I can try to access it and retrieve the error code. Please let me know if you need further assistance.

GamenMetLeviNL

08-08-2023, 05:26 AM #2

Yes, I can try to access it and retrieve the error code. Please let me know if you need further assistance.

husker53
Posting Freak

802

08-09-2023, 04:48 AM

Check for pre-release or test versions that may have been unstable. Look for community forums or support pages where users discuss crashes.

husker53

08-09-2023, 04:48 AM #3

Check for pre-release or test versions that may have been unstable. Look for community forums or support pages where users discuss crashes.

SenhorRoxinhas
Member

227

08-19-2023, 11:51 AM

I think it's 0x8000400000000002 consistently, even on Windows 11.

SenhorRoxinhas

08-19-2023, 11:51 AM #4

I think it's 0x8000400000000002 consistently, even on Windows 11.

vdlogt254
Member

08-19-2023, 01:36 PM

Update your drivers, though it’s probable your power supply isn’t functioning correctly.

vdlogt254

08-19-2023, 01:36 PM #5

Update your drivers, though it’s probable your power supply isn’t functioning correctly.

TheLeoFun
Junior Member

08-20-2023, 09:53 AM

You haven’t upgraded it yet, and you’re wondering if the 200W upgrade is sufficient. Your system might be handling more power than expected, especially after recent driver updates. To determine the exact needs, check your device’s specifications and monitor usage patterns.

TheLeoFun

08-20-2023, 09:53 AM #6

antmat04
Member

220

08-20-2023, 06:10 PM

The issue is that your computer is running at an incorrect voltage, which might have caused it to fail.

antmat04

08-20-2023, 06:10 PM #7

The issue is that your computer is running at an incorrect voltage, which might have caused it to fail.

Beccaa
Junior Member

08-21-2023, 01:16 AM

Consider your needs and budget before deciding. A new 850W unit might offer reliability, but it’s not always necessary unless you have specific requirements or concerns.

Beccaa

08-21-2023, 01:16 AM #8

Consider your needs and budget before deciding. A new 850W unit might offer reliability, but it’s not always necessary unless you have specific requirements or concerns.

meowtotoro
Member

08-21-2023, 10:13 AM

If you intend to upgrade your CPU or GPU soon, go ahead. Otherwise, consider a 750W power supply to accommodate future small upgrades.

meowtotoro

08-21-2023, 10:13 AM #9

If you intend to upgrade your CPU or GPU soon, go ahead. Otherwise, consider a 750W power supply to accommodate future small upgrades.

Gladiador70
Senior Member

698

09-02-2023, 10:12 PM

#10

Thank you! I'm glad to hear it. I'll try to resolve the problem with the new update.

Gladiador70

09-02-2023, 10:12 PM #10

Thank you! I'm glad to hear it. I'll try to resolve the problem with the new update.

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