The computer restarted after running a bug check.
The computer restarted after running a bug check.
Hello,
I recently assembled a new PC and have encountered several crashes. All components are brand new, except for the storage drives, which are only two to three years old. Below is the latest error information from Event Viewer:
The system restarted after a bugcheck. The specific issue was identified as 0x0000001a (details: 0x0000000000000404, 0xffffa5811ee61fc0, 0x9000000b04f30025, 0xffff808373645680). A dump was saved at: C:\WINDOWS\Minidump\091325-16875-01.dmp. The report ID is 400b9754-0cb4-42b6-8b95-b72b7bbd9578.
Here is the .DMP file link:
https://www.mediafire.com/file/ct5yqmt93...1.dmp/file
My system specifications are as follows:
Operating System
Windows 11 Home 64-bit
CPU
AMD Ryzen 7 42 °C
Granite Ridge 4nm Technology
RAM
64.0GB Dual-Channel Unknown @ 1799MHz (30-30-30-58)
Motherboard
Micro-Star International Co., Ltd. MAG B650 TOMAHAWK WIFI (MS-7D75) (AM5) @ 38 °C
Graphics
BenQ GL2460 (1920x1080@60Hz)
Odyssey G60SD (2560x1440@120Hz)
4014MB NVIDIA GeForce RTX 5070 Ti (MSI) @ 41 °C
2048MB ATI AMD Radeon Graphics (MSI)
SLI Disabled
CrossFire Disabled
Storage
14902GB Seagate ST16000NT001-3LV101 (SATA) @ 29 °C
931GB Samsung SSD 870 QVO 1TB (SATA, SSD) @ 28 °C
16764GB Western Digital WDC WD181KFGX-68AFPN0 (SATA) @ 31 °C
931GB Samsung SSD 970 EVO Plus 1TB (Unknown, SSD)
Optical Drives
No optical drives detected
Audio
Focusrite USB Audio
You can achieve this through a method of exclusion:
Remove every other stick and run the memory test again. If it succeeds, replace it with another. Continue this process until you locate the defective one.
If all succeed, the issue might be a faulty RAM slot on the motherboard.
Welcome to the forums, newcomer!
Speccy doesn't disclose the make and model of your PSU. It would be helpful to note that detail later or in an edit of your specs.
Regarding this:
Everything is brand new except a portion of the storage, which is only 2-3 years old.
Have you recycled the OS drive? Did you reinstall the OS? You might want to share a screenshot of what you're seeing in Disk Management.
Here the PSU:
MSI MAG A750GL PCIE 5.1 & ATX 3.1 Gaming Power Supply - Full Modular - 80 Plus Gold Certified 750W - Compact Size - ATX PSU
Yes, I reinstalled the OS, but the drive is from my previous build. It was bought in 2023.
The memory seems to be faulty... I ran the "Windows Memory Diagnostic" and it reported hardware issues. Here are the full details. How can I identify which RAM stick is problematic?
You can achieve this through a method of exclusion:
Remove every other stick and run the memory test again. If it succeeds, replace it with another. Continue this process until you locate the defective one.
If all succeed, the issue might be a faulty RAM slot on the motherboard.
It doesn't matter which stick is faulty; to ensure a dependable system you should replace it. The dumps indicate your RAM is Teamgroup Delta DDR5 UD5-6000, showing a clock speed of 3600MHz (1800MHz DDR). However, the native speed is 4800MHz (2400MHz DDR), which is typical for most DDR5 RAM. I recommend checking and adjusting your RAM settings in the BIOS to revert to its native speed, then rerun the memory tests. Keep in mind that DDR RAM reads/writes on both clock pulses means the stated speed (4800MHz) is actually double the real rate (2400MHz), and most BIOS settings default to the higher speed rather than the actual clock rate.
Thank you for the suggestion, reviewing them one by one helped me identify that only one of the sticks was causing the issue.
Good work, though I must strongly advise against swapping only that single defective stick. RAM should always be purchased in a set of matching sticks; therefore, I recommend selling the remaining good sticks and replacing every RAM unit with a matching pack. Combining different RAM units is known to lead to instability.