F5F Stay Refreshed Software Operating Systems The computer fails to shut down following the Windows update.

The computer fails to shut down following the Windows update.

The computer fails to shut down following the Windows update.

N
Nienke_2002
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10-01-2016, 10:47 AM
#1
Windows upgraded to version 2004 and now my PC won’t shut down properly. Pressing the sleep button only dims the screen, not turning off fans or locks. It also fails to lock the system when sleeping, so a single tap wakes it instead of requiring the power button. Is there a way to resolve this issue?
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N
Nienke_2002
10-01-2016, 10:47 AM #1

Windows upgraded to version 2004 and now my PC won’t shut down properly. Pressing the sleep button only dims the screen, not turning off fans or locks. It also fails to lock the system when sleeping, so a single tap wakes it instead of requiring the power button. Is there a way to resolve this issue?

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Xxshalevop
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193
10-01-2016, 11:06 AM
#2
It could be related to power and sleep configurations. I’ve noticed my PC shuts off the screen briefly before turning it back on, and the sleep feature isn’t working for me.
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X
Xxshalevop
10-01-2016, 11:06 AM #2

It could be related to power and sleep configurations. I’ve noticed my PC shuts off the screen briefly before turning it back on, and the sleep feature isn’t working for me.

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K
ko94
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222
10-02-2016, 10:35 AM
#3
I encountered comparable problems earlier. I opted for the nuclear fix by reinstalling Windows, which resolved the issue. A more straightforward approach would be to execute the command sfc /scannow in elevated CMD.
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K
ko94
10-02-2016, 10:35 AM #3

I encountered comparable problems earlier. I opted for the nuclear fix by reinstalling Windows, which resolved the issue. A more straightforward approach would be to execute the command sfc /scannow in elevated CMD.

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O
OcelotNinja
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116
10-03-2016, 10:00 AM
#4
You can launch an elevated Command Prompt by typing `cmd /c` in the Run dialog or pressing `Win + R`, then typing `cmd` and hitting Enter.
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OcelotNinja
10-03-2016, 10:00 AM #4

You can launch an elevated Command Prompt by typing `cmd /c` in the Run dialog or pressing `Win + R`, then typing `cmd` and hitting Enter.

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PowergirlA
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10-03-2016, 10:37 PM
#5
Run the command prompt search and choose this option.
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PowergirlA
10-03-2016, 10:37 PM #5

Run the command prompt search and choose this option.

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J
JamesHond7
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10-05-2016, 04:24 PM
#6
It mentioned no problems detected, are there more steps to attempt?
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J
JamesHond7
10-05-2016, 04:24 PM #6

It mentioned no problems detected, are there more steps to attempt?

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L
Lloyd_Gaming
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236
10-05-2016, 06:19 PM
#7
You ran powercfg /requests and saw the rainway app blocking your PC from sleeping. After closing it in Task Manager, your computer finally went to sleep. It seems the app had a way to stop the system from sleeping or locking, possibly due to a third-party installation. The timing coincided with the Windows update, which might have triggered the issue.
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L
Lloyd_Gaming
10-05-2016, 06:19 PM #7

You ran powercfg /requests and saw the rainway app blocking your PC from sleeping. After closing it in Task Manager, your computer finally went to sleep. It seems the app had a way to stop the system from sleeping or locking, possibly due to a third-party installation. The timing coincided with the Windows update, which might have triggered the issue.

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