The computer crashes and restarts due to graphical issues.
The computer crashes and restarts due to graphical issues.
Hello everyone, I'm really struggling and need assistance. I believe working together we can solve this issue. Over the past weeks, my computer has been acting up, and no one has been able to assist me.
Let's begin from the start. During extended play sessions of Diablo 4, Forza Horizon 5, and Days Gone, I have experienced no difficulties. However, when I play Cyberpunk 2077 for 10 to 30 minutes, my system freezes and restarts repeatedly. The same happens with Red Dead Redemption 2 and Witcher 3 during similar durations.
This seems unusual, doesn't it?
My computer specifications are:
- Intel Core i9 13900KF
- Gigabyte Z790 AORUS MASTER
- 32GB (2x 16GB) G.Skill Trident Z5 RGB DDR5-6400
- 24GB Gigabyte GeForce RTX 4090 Gaming OC Aktiv
- 1TB Samsung 990 PRO M.2 PCIe 4
- Endorfy Navis F360 All-in-One
- 1200 Watt Corsair HX1200 Modular 80+ Platinum
- LG 27GN950-B / 4K@144Hz
- SteelSeries Rival 600
- SteelSeries Apex 3 TKL
I've updated all drivers, scanned for viruses and malware, and reinstalled the OS. I've tested each RAM module individually and with various applications, but nothing resolved the problem.
DMP File: https://dropmefiles.com/vDROz
This archive contains no password requirements.
Another link (rar file) - https://file.io/YKmvBDQWRWna
Downloaded multiple times; password needed for both accesses.
The .rar file worked without issues.
It's always better not to rely on a single snapshot for a definitive conclusion, but the 0xA (IRQL_NOT_LESS_OR_EQUAL) error in this dump happened when a driver tried to reach an invalid memory location (not allocated or paged out) during elevated IRQL. Such basic mistakes are typically caused by incorrect address pointers in third-party software.
In this dump, the problematic third-party component was nvlddmkm.sys, the Nvidia graphics driver. It appeared in several calls within the stack trace, followed by the bugcheck.
Code snippet:
ffffce02`53866668 fffff804`37f82a7f nt!KeBugCheck2+0xe1f
ffffce02`53866670 ffffbc81`63fcd180
ffffce02`53866678 00000000`00000001
ffffce02`53866680 00000000`00000001
ffffce02`53866688 ffffe406`b5560078
ffffce02`53866690 fffff804`37c3be90 nt!KiSearchForNewThread+0x170
ffffce02`53866698 fffff804`00000000
ffffce02`538666a0 00000000`00000000
ffffce02`538666a8 fffff804`60162054Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_675be35f1ba2315e
vlddmkm.sys, Win32 error 0n2
*** WARNING: Timestamp verification failed for nvlddmkm.sys
nvlddmkm+0x942054
ffffce02`538666b0 ffffe400`b5570101
ffffce02`538666b8 fffff804`60010100 nvlddmkm+0x7f0100
ffffce02`538666c0 00000000`00000000
ffffce02`538666c8 fffff804`60000000 nvlddmkm+0x7e0000
ffffce02`538666d0 00000000`00000000
You possess a very recent version of the Nvidia graphics driver...
I tested all other driver versions and it's always the same issue. The problem appears only in more demanding games. At night I played 10 hours in Diablo 4 without issues, but when I switched to Cyberpunk or GTA 5 after ~15 minutes, errors occurred.