The computer case is not closed properly... Error encountered!
The computer case is not closed properly... Error encountered!
Hello everyone, my computer is still working but it can’t start now because of this error message. "Please enter setup to recover BIOS settings. The computer case is open. Make sure the case is closed properly then press Ctrl + Alt + Delete to continue. Fatal error." If I try Ctrl + Alt + Del it just restarts and returns to the same screen. I own a TUF Gaming B560M Plus. I’ve tried several things already: resetting RAM, removing RAM sticks, changing the GPU, updating CMOS battery, shorting intrusion pins, adjusting BIOS settings, using a USB stick for Windows 11 setup, checking all wires and connections, searching on Google, trying to boot into BIOS manually, but it always reverts back. Even after restarting and showing up in BIOS, it goes back to the original screen instantly. Help!
Power on the system and navigate to the BIOS settings. Locate the intrusion alarm configuration and disable it. Problem resolved.
I can't access the BIOS. I attempted to use the del and f2 keys but they didn't work. I also tried disabling the check in the BIOS, but the computer blocks me from booting there. Even after a restart, it goes back to the original screen.
It seems like this might not work as expected. To fix it, you should check for a switch that detects an open case and examine the connections to the mainboard. Make sure the wires are securely fastened on both sides and that the actual switch functions properly. While the case remains open, press the switch and attempt to boot the PC with it still engaged. If successful, enter BIOS and turn off the intrusion alarm.
I've attempted a complete CMOS reset, including removing the CMOS module. After waiting 15 minutes and reinserting it, the issue persists. I've also swapped out the battery to a fresh one. Are you certain the motherboard is functioning correctly or if there might be a BIOS corruption?
It could be either or both, honestly. In reality, sadly, unless someone with experience can physically work with the board, we're essentially guessing blind. Remote troubleshooting is really frustrating, but we've tried our best to assist. Look for a local person you can rely on and have them examine the system in person to identify the issue.