The Brother laptop lacks audio drivers.
The Brother laptop lacks audio drivers.
He switched to Windows 10 but now lacks audio drivers. His system appears to be using Conexant SmartAudio HD Playback, which seems to be the active setup. The control panel shows DTS Audio, but no driver is listed for it. He reports hearing audio normally but having no working microphone—both on his laptop and headset. Could be a mismatch between the installed drivers and the software he’s using.
I thought I might have found a DTS driver, but it doesn't appear there, so I'm not sure. Apologies for the brief text—just a note that the available drivers on the Toshiba site are limited. http://puu.sh/jqbCt/2b183e5c2e.jpg
It might be that the system is already set up but isn’t functioning properly. He’s able to hear sounds clearly, but the microphone isn’t working. I didn’t mention this issue in the initial message. The core problem seems to be the absence of a functional microphone while audio plays through.