The brightness settings are disabled on your system.
The brightness settings are disabled on your system.
I planned to visit that place next using the fn key plus a function key. Have you experimented with changing the screen brightness via the keyboard?
You reinstalled Windows, did you also install all the necessary drivers (like chipset)? If not, check your model on the manufacturer’s site and download the required drivers. Also, try using the fn keys again after installing and restarting.
I reached out to Microsoft and they confirmed they’ll call me tomorrow at 10:00 a.m. I’ve installed all the necessary drivers and will respond as soon as they call me.