The BIOS update encountered an issue, displaying error code 10 when using the Device Manager and IMEI.
The BIOS update encountered an issue, displaying error code 10 when using the Device Manager and IMEI.
I attempted to update the BIOS on my Zenbook UX31A because of CPU problems. The system is running Windows 7, but it’s too slow for W10.
I obtained the newest BIOS from the UX31A support site, copied the file to a USB flash drive, and followed the instructions in BIOS—starting with START EASY FLASH and pressing F0 then ENTER. The process began flashing the BIOS.
After completion, I received a message indicating the previous file had been erased. At the end of the flash, I saw a message (see picture).
I couldn’t exit that screen, so I turned off the laptop and after restarting, it failed to boot into Windows.
I had to reinstall Windows 7, but now I notice an exclamation mark near the power management area (see picture).
I installed all drivers from the support website.
Could this exclamation be a sign of a corrupted BIOS flash?
I believe I already had the latest BIOS and probably didn’t verify it before installing the older version.
It seems this might have caused the flash to fail or something similar?
I’m growing more concerned about that exclamation warning for the IMEI now.
I’m currently at BIOS version UX31A.219.
The laptop is functioning fine so far, no issues—I hope...
Have you set up Windows 7 Service Pack 1?
Did you apply the Windows 7 convenience rollup update?
Did you perform a Windows update and install all the numerous security patches?
By the way, the laptop is working well for Windows 10.
It only requires sufficient RAM and an SSD. Does your device have those?
Someone informed me that during the BIOS update, the IMEI code might not have been updated and I received an error due to an unspecified reason. My laptop shut down after turning off, and when I tried to restart it, it kept rebooting. This suggests the IMEI could be damaged, possibly because of a wrong flash file tailored for my laptop model in Europe. He recommended reflashing, but I’m not sure if I’ll proceed.
IMEI is the unique identifier for mobile devices on networks, not standard laptops. Avoid referring to Intel Management Engine as IMEI.