F5F Stay Refreshed Hardware Desktop The Asus TUF X570 Plus motherboard is displaying an orange diagnostic light.

The Asus TUF X570 Plus motherboard is displaying an orange diagnostic light.

The Asus TUF X570 Plus motherboard is displaying an orange diagnostic light.

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TheDaneHD
Junior Member
12
10-06-2019, 12:33 PM
#1
I've tried various solutions but am unsure what to do next. The board won't turn on because it can't pass the orange light, even though the RAM seems to work. I'm not sure what's wrong. Help needed!
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TheDaneHD
10-06-2019, 12:33 PM #1

I've tried various solutions but am unsure what to do next. The board won't turn on because it can't pass the orange light, even though the RAM seems to work. I'm not sure what's wrong. Help needed!

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BadAvenger
Member
108
10-07-2019, 12:25 PM
#2
Have you considered altering the RAM slots? Have you tried installing one RAM stick at a time?
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BadAvenger
10-07-2019, 12:25 PM #2

Have you considered altering the RAM slots? Have you tried installing one RAM stick at a time?

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DavidDayz
Junior Member
40
10-07-2019, 06:03 PM
#3
I possess the same issue, still seeing an orange glow beside the drive. The light remains active regardless of whether a RAM module is connected.
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DavidDayz
10-07-2019, 06:03 PM #3

I possess the same issue, still seeing an orange glow beside the drive. The light remains active regardless of whether a RAM module is connected.

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MyNameIsNoOne
Member
109
10-07-2019, 07:54 PM
#4
I have sent back my MoBo and am awaiting another one to be sent. Hoping this turns out to be this.
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MyNameIsNoOne
10-07-2019, 07:54 PM #4

I have sent back my MoBo and am awaiting another one to be sent. Hoping this turns out to be this.

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CasqerMedQ
Member
121
10-10-2019, 07:20 PM
#5
Another update (if anyone is actually reading this), I got the second motherboard and the power switch would not bridge. So I have awaiting another replacement.
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CasqerMedQ
10-10-2019, 07:20 PM #5

Another update (if anyone is actually reading this), I got the second motherboard and the power switch would not bridge. So I have awaiting another replacement.

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TheJKLM
Member
110
10-17-2019, 02:10 PM
#6
You're experiencing the same problem with the same motherboard and RAM. It seems the system won't power down into BIOS, regardless of how many RAM sticks you use—either none, one, or more than one. The light stays on, but no changes happen. Has the new motherboard been tested?
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TheJKLM
10-17-2019, 02:10 PM #6

You're experiencing the same problem with the same motherboard and RAM. It seems the system won't power down into BIOS, regardless of how many RAM sticks you use—either none, one, or more than one. The light stays on, but no changes happen. Has the new motherboard been tested?

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mtapple_
Member
59
10-23-2019, 04:10 AM
#7
I'm facing the same problem too—I've had this board setup for four months, rebooted from Windows, and since then it's completely nonfunctional. The yellow DRAM indicator stays lit. I changed the power supply, updated the video card, replaced the RAM, reassembled the machine outside the case, unplugged everything else, and reset the board by bridging the pins. Still getting the same issue. I've already filed a web-based RMA request, but after researching online, I think I'll need to buy a different motherboard. Many people seem to be experiencing this too.
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mtapple_
10-23-2019, 04:10 AM #7

I'm facing the same problem too—I've had this board setup for four months, rebooted from Windows, and since then it's completely nonfunctional. The yellow DRAM indicator stays lit. I changed the power supply, updated the video card, replaced the RAM, reassembled the machine outside the case, unplugged everything else, and reset the board by bridging the pins. Still getting the same issue. I've already filed a web-based RMA request, but after researching online, I think I'll need to buy a different motherboard. Many people seem to be experiencing this too.

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iMilkoW
Junior Member
47
10-23-2019, 04:54 AM
#8
I encountered the same problem before. I checked the manual, explored the onboard LED section, and then went to the jumper area. There was a note about clearing RAM data from the BIOS by shorting certain jumpers (follow the manual for details). Doing that resolved the issue for me. I hope this assists someone else.
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iMilkoW
10-23-2019, 04:54 AM #8

I encountered the same problem before. I checked the manual, explored the onboard LED section, and then went to the jumper area. There was a note about clearing RAM data from the BIOS by shorting certain jumpers (follow the manual for details). Doing that resolved the issue for me. I hope this assists someone else.

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DiegoNick
Member
76
10-23-2019, 06:18 AM
#9
I encountered this problem and resolved it. Although it's late for the event, I made sure the answer appears accurately in Google searches. The issue might stem from a bios problem; when you clear the CMOS on this board, the BIOS reverts to an older version that lacks the instruction set for Ryzen 5000 chips. Solution: Install a previous Ryzen model, update the BIOS to support Ryzen 5000, and then reinstall the 5800X.
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DiegoNick
10-23-2019, 06:18 AM #9

I encountered this problem and resolved it. Although it's late for the event, I made sure the answer appears accurately in Google searches. The issue might stem from a bios problem; when you clear the CMOS on this board, the BIOS reverts to an older version that lacks the instruction set for Ryzen 5000 chips. Solution: Install a previous Ryzen model, update the BIOS to support Ryzen 5000, and then reinstall the 5800X.

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mini_man3000
Member
149
10-23-2019, 04:06 PM
#10
Are you sure your RAM appears in the QLIV list? The Asus X570 boards tend to be quite strict about RAM problems. I’d consider updating the BIOS if the RAM isn’t working correctly.
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mini_man3000
10-23-2019, 04:06 PM #10

Are you sure your RAM appears in the QLIV list? The Asus X570 boards tend to be quite strict about RAM problems. I’d consider updating the BIOS if the RAM isn’t working correctly.

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