F5F Stay Refreshed Hardware Desktop The Aorus master X570 audio dropout issue on its onboard chipset may be resolved using an external soundcard.

The Aorus master X570 audio dropout issue on its onboard chipset may be resolved using an external soundcard.

The Aorus master X570 audio dropout issue on its onboard chipset may be resolved using an external soundcard.

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cookiedough909
Posting Freak
782
02-02-2019, 05:44 AM
#1
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cookiedough909
02-02-2019, 05:44 AM #1

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Yuanhao123
Junior Member
18
02-03-2019, 03:25 AM
#2
I faced audio distortion while boosting my R3 3100. The problem seemed tied to VDDG and VDDP levels. Have you experimented with adjusting those settings to 900mV in the BIOS?
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Yuanhao123
02-03-2019, 03:25 AM #2

I faced audio distortion while boosting my R3 3100. The problem seemed tied to VDDG and VDDP levels. Have you experimented with adjusting those settings to 900mV in the BIOS?

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Babyl0l
Member
201
02-23-2019, 01:46 AM
#3
Bad power supply? Use a UPS. To play music, connect via a jack, HDMI, or optical port.
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Babyl0l
02-23-2019, 01:46 AM #3

Bad power supply? Use a UPS. To play music, connect via a jack, HDMI, or optical port.

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darrenthebozz
Junior Member
3
02-24-2019, 09:21 AM
#4
I’m not a big fan of tweaking bios settings... I checked briefly and saw they were set to auto. When I switched to manual it displayed 700mv but there was no clear option to adjust it. In my defense, Gigabyte’s interface feels like a 1998 Winamp skin. A brand new 1000w titanium power supply is connected to a 2-month-old Cyberpower 1500va unit. Everything should work fine. Music comes through Klipsch Promedia ultra 5.1 (fan modded). Occasionally via front jack using a set of Beyer custom jacks. This is basically my home computer. I’m planning to listen to some lofi hip hop, do a few video calls, and play a couple of games daily. Right now the audio quality is really lacking for all these tasks. I should note I’m not overclocking anything beyond the default settings. I don’t want to push every bit of performance out of it. At the moment, my main goal is just to have decent sound without spending a lot—otherwise I’d consider buying a better one.
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darrenthebozz
02-24-2019, 09:21 AM #4

I’m not a big fan of tweaking bios settings... I checked briefly and saw they were set to auto. When I switched to manual it displayed 700mv but there was no clear option to adjust it. In my defense, Gigabyte’s interface feels like a 1998 Winamp skin. A brand new 1000w titanium power supply is connected to a 2-month-old Cyberpower 1500va unit. Everything should work fine. Music comes through Klipsch Promedia ultra 5.1 (fan modded). Occasionally via front jack using a set of Beyer custom jacks. This is basically my home computer. I’m planning to listen to some lofi hip hop, do a few video calls, and play a couple of games daily. Right now the audio quality is really lacking for all these tasks. I should note I’m not overclocking anything beyond the default settings. I don’t want to push every bit of performance out of it. At the moment, my main goal is just to have decent sound without spending a lot—otherwise I’d consider buying a better one.

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Hobbob56
Junior Member
9
02-24-2019, 02:00 PM
#5
It seems like the power source isn't very reliable. A jack should transmit analog signals, which suggests it might be affected by poor power quality. USB behaves differently—it sends digital data to the motherboard and then uses power. Please don’t rely on this. Do any of your friends have a USB headset? You could try using an external hub connected via USB with a jack input.
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Hobbob56
02-24-2019, 02:00 PM #5

It seems like the power source isn't very reliable. A jack should transmit analog signals, which suggests it might be affected by poor power quality. USB behaves differently—it sends digital data to the motherboard and then uses power. Please don’t rely on this. Do any of your friends have a USB headset? You could try using an external hub connected via USB with a jack input.

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OMG_Daniel_71
Junior Member
25
02-25-2019, 10:41 PM
#6
Confirm if the problem isn't related to the audio equipment or its wiring. Check if the same issue occurs with a headset.
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OMG_Daniel_71
02-25-2019, 10:41 PM #6

Confirm if the problem isn't related to the audio equipment or its wiring. Check if the same issue occurs with a headset.

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arthussantos
Junior Member
46
02-25-2019, 11:09 PM
#7
I’m quite certain it’s not. I picked a top-rated high-end PSU from the list, and nothing unusual shows up with the UPS, wall, or PC—no flickering, reboots, BSODs, etc. The monitor isn’t just buzzing or crackling; it’s dropping out more consistently. This was a milder problem before, but it happened with another PSU (Seasonic Platinum 760w) on a powerbar in a different house. I recently moved to a new city, so I’m not familiar with the local setup. I’ll check with locals.

Speaking of headphones… I searched, found the box, moved my Beyers, grabbed the earpads, and connected the cable. Immediately, everything worked perfectly for a few minutes—no issues on the front panel. Then I switched them to the back panel speaker output, and the problem returned. I’ve been using headphones all day with no pops yet. Based on this, I’m leaning toward getting a Sound Blaster. It seems like fixing it might be straightforward if the signal is fine elsewhere. Thanks everyone for your help—I’m starting my sound card shopping now. I’ll share my results soon, either positive or negative. A quick note suggests there could be more common audio problems on 570 boards.
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arthussantos
02-25-2019, 11:09 PM #7

I’m quite certain it’s not. I picked a top-rated high-end PSU from the list, and nothing unusual shows up with the UPS, wall, or PC—no flickering, reboots, BSODs, etc. The monitor isn’t just buzzing or crackling; it’s dropping out more consistently. This was a milder problem before, but it happened with another PSU (Seasonic Platinum 760w) on a powerbar in a different house. I recently moved to a new city, so I’m not familiar with the local setup. I’ll check with locals.

Speaking of headphones… I searched, found the box, moved my Beyers, grabbed the earpads, and connected the cable. Immediately, everything worked perfectly for a few minutes—no issues on the front panel. Then I switched them to the back panel speaker output, and the problem returned. I’ve been using headphones all day with no pops yet. Based on this, I’m leaning toward getting a Sound Blaster. It seems like fixing it might be straightforward if the signal is fine elsewhere. Thanks everyone for your help—I’m starting my sound card shopping now. I’ll share my results soon, either positive or negative. A quick note suggests there could be more common audio problems on 570 boards.

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Kuji
Member
133
03-04-2019, 05:25 AM
#8
So, I grabbed a Sound Blaster Audigy FX as a test and... it's utter crap. It swaps the front channels and the latest creative software fails to load with a "failed to create image source" error, which as far as I can tell started happening a year ago. On top of that the audio sounded worse having added more crackling to the dropouts. It's back in its box and awaiting return. So I'm back to ground zero here, feeling angry, using headphones in a heat wave. On to memory, I guess. I've got 4x16 G.Skill Trident Z memory, 3200 16 18 18 38. However I bought them a couple of years apart, so one is 32gtz, the other 32gtzr. Both are on the approved AMD overclocking list. I thought the only difference was the RGB, but I just looked in CPUz and found the GTZr is two bank vs one bank for the GTZ. I know earlier AMD stuff was fussy with memory... would something this dumb make the difference? Thanks all, Mark
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Kuji
03-04-2019, 05:25 AM #8

So, I grabbed a Sound Blaster Audigy FX as a test and... it's utter crap. It swaps the front channels and the latest creative software fails to load with a "failed to create image source" error, which as far as I can tell started happening a year ago. On top of that the audio sounded worse having added more crackling to the dropouts. It's back in its box and awaiting return. So I'm back to ground zero here, feeling angry, using headphones in a heat wave. On to memory, I guess. I've got 4x16 G.Skill Trident Z memory, 3200 16 18 18 38. However I bought them a couple of years apart, so one is 32gtz, the other 32gtzr. Both are on the approved AMD overclocking list. I thought the only difference was the RGB, but I just looked in CPUz and found the GTZr is two bank vs one bank for the GTZ. I know earlier AMD stuff was fussy with memory... would something this dumb make the difference? Thanks all, Mark