F5F Stay Refreshed Hardware Desktop The AMD RX 6900XT isn't showing any video output on your machine, while another system does.

The AMD RX 6900XT isn't showing any video output on your machine, while another system does.

The AMD RX 6900XT isn't showing any video output on your machine, while another system does.

J
jonatan1234
Member
215
04-13-2020, 05:00 AM
#1
Hello, I experienced a black screen during a YouTube video, even though there was no video. This issue occurred before when my GPU failed and a reboot fixed it. This time, rebooting didn’t help and I had no display output. I swapped my GPU for an older Radeon HD 4800, which restored video functionality. I verified everything in my BIOS was correct. I tried the 6900XT again but still got no output. To confirm if the GPU was the problem, I tested it on a friend’s system with a similar setup—his had video and it worked fine. He also used a 6900XT, which didn’t display anything. I suspect the power supply might not be delivering enough power for a heavy card like the 6900XT, but enough for a smaller one like the HD 4800. I checked the power cables with a multimeter and they all measured properly. Can you help me figure out what’s going on? Is there an issue with the motherboard or elsewhere in my system?
J
jonatan1234
04-13-2020, 05:00 AM #1

Hello, I experienced a black screen during a YouTube video, even though there was no video. This issue occurred before when my GPU failed and a reboot fixed it. This time, rebooting didn’t help and I had no display output. I swapped my GPU for an older Radeon HD 4800, which restored video functionality. I verified everything in my BIOS was correct. I tried the 6900XT again but still got no output. To confirm if the GPU was the problem, I tested it on a friend’s system with a similar setup—his had video and it worked fine. He also used a 6900XT, which didn’t display anything. I suspect the power supply might not be delivering enough power for a heavy card like the 6900XT, but enough for a smaller one like the HD 4800. I checked the power cables with a multimeter and they all measured properly. Can you help me figure out what’s going on? Is there an issue with the motherboard or elsewhere in my system?

S
Supernova4242
Member
110
04-15-2020, 05:16 AM
#2
Optimal outcome occurs when the driver malfunctions unexpectedly, allowing DDU and reinstalling the software to resolve the issue. The alternative card is quite outdated, relying on generic display drivers instead of the newer ones, which explains its success while the other 6900 XT attempted to use the same faulty driver.
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Supernova4242
04-15-2020, 05:16 AM #2

Optimal outcome occurs when the driver malfunctions unexpectedly, allowing DDU and reinstalling the software to resolve the issue. The alternative card is quite outdated, relying on generic display drivers instead of the newer ones, which explains its success while the other 6900 XT attempted to use the same faulty driver.

H
Hydrust
Member
210
04-15-2020, 05:30 AM
#3
Yes, you'll need to remove the drivers for the older card before installing your 6900XT.
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Hydrust
04-15-2020, 05:30 AM #3

Yes, you'll need to remove the drivers for the older card before installing your 6900XT.

M
Magundore
Member
219
04-16-2020, 08:13 PM
#4
It's likely you won if your card isn't showing any output. Another choice is to force the system to restart twice, which might trigger safe mode where you can use DDU. This happened on my 6900 XT when I hit the reset button three times during boot, though I was experimenting with power play tables and these issues were partly my responsibility. Please let me know so we can notify you.
M
Magundore
04-16-2020, 08:13 PM #4

It's likely you won if your card isn't showing any output. Another choice is to force the system to restart twice, which might trigger safe mode where you can use DDU. This happened on my 6900 XT when I hit the reset button three times during boot, though I was experimenting with power play tables and these issues were partly my responsibility. Please let me know so we can notify you.

S
stopmo
Member
175
04-16-2020, 09:01 PM
#5
You attempted the instructions but didn't see any video output. It seems unusual since the GPU activates and fans run at normal speed while the Radeon logo's LED turns red.
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stopmo
04-16-2020, 09:01 PM #5

You attempted the instructions but didn't see any video output. It seems unusual since the GPU activates and fans run at normal speed while the Radeon logo's LED turns red.

N
Necron65
Member
205
04-16-2020, 10:25 PM
#6
The 750W power supply should suffice for running your system under full load. Particularly when paired with a 5600X One thing you did not specify, do you notice the BIOS screen during startup? If not, this isn't related to a driver issue. You might want to try clearing the CMOS or switching to a different port for your video cable—use DP for HDMI and vice versa. Good luck!
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Necron65
04-16-2020, 10:25 PM #6

The 750W power supply should suffice for running your system under full load. Particularly when paired with a 5600X One thing you did not specify, do you notice the BIOS screen during startup? If not, this isn't related to a driver issue. You might want to try clearing the CMOS or switching to a different port for your video cable—use DP for HDMI and vice versa. Good luck!

B
BooshDev
Member
207
04-16-2020, 10:50 PM
#7
It's better to reset the CMOS first, then try booting with the 6900XT or a compatible card.
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BooshDev
04-16-2020, 10:50 PM #7

It's better to reset the CMOS first, then try booting with the 6900XT or a compatible card.

6
6Toribella
Junior Member
21
04-17-2020, 04:26 PM
#8
Thanks, it seems to function now. I reset the CMOS and swapped in the older GPU since the 6900 didn’t work. It started up but the screen was set to 1080p instead of the usual 720p. After switching back to the 6900, everything is working properly again.
6
6Toribella
04-17-2020, 04:26 PM #8

Thanks, it seems to function now. I reset the CMOS and swapped in the older GPU since the 6900 didn’t work. It started up but the screen was set to 1080p instead of the usual 720p. After switching back to the 6900, everything is working properly again.

B
bioujee101
Junior Member
3
04-17-2020, 05:10 PM
#9
Occasionally the CMOS storage gets damaged, and resetting it brings back the original settings without issues
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bioujee101
04-17-2020, 05:10 PM #9

Occasionally the CMOS storage gets damaged, and resetting it brings back the original settings without issues