The AM4 X570 is not starting when four memory modules are connected.
The AM4 X570 is not starting when four memory modules are connected.
Hey, this really helped me a lot. I owe you a bunch of beers if you ever visit Aus (or better yet, message me so I can send some). I’m using the same setup, so this was exactly what I needed. After restarting and not making any other changes, I upgraded to iCue5 and it completely crashed my PC. I’m running only the bare minimum drivers—no extra software, just iCue. I cleared the CMOS, flashed the BIOS, and everything’s back to normal, restored from before the update. Now there’s nothing left of iCue. It’ll never darken my doors again. I managed to get one more stick running at 2133, but the other two look like they’re gone. I’m trying different RAM combinations, hoping to get more memory and fix things soon, but I won’t buy Corsair again. Honestly, this really damaged my PC. Thanks, ADAMPOKE—you’re a real legend.
No problem, man! I'm glad this managed to help someone else! I also complained about the issue on Corsair's forums and they're now aware of the issue and have pulled iCUE 5 for the time being until it's fixed. Apparently the final release of iCUE 4 and the two versions of iCUE 5 were affected. Only once iCUE 5.1 was released did they enable the update notification for people. Here's my thread from the Corsair forum and a temporary fix I posted in another thread there. They also made an announcement on their reddit too. The good news is that they are honouring warranty claims for this - so I'd definitely recommend putting in an RMA and mentioning you have this issue. You should be able to get your modules replaced! Unfortunately I've lost my original proof-of-purchase receipts so I'm not sure I'm gonna be able to do anything, but we'll see. My manual fix using Linux did work as far as I can tell, but I don't know if the issue goes further than that. If you can get into the BIOS and configure the memory to run at a static 1.2 V @ 2133 MHz, or apply an XMP profile: you may be able to put all of your modules in and it should run fine. The SPD data is still corrupted, though, and will either have to be modified into a state where its the same as factory again or replaced under warranty. I'm super happy this helped someone else! Hopefully one day if I go to visit Australia I can claim my free beers hahaha! Always wanted to go there because I reckon I'd do an alright job keeping up with you guys on a night out, being from the UK.
Hey, I'm not sure if I'm reaching out for help or just sharing my thoughts. To be honest, I've never dealt with any RAM problems in over 20 years, and I'm used to IT stuff. Most of what you mentioned feels completely unfamiliar to me. Now that I'm more comfortable with technology, I try to be cautious and follow safety tips whenever possible. I'm currently using an MSI x570 Tomahawk with a 5950x, RX 6750 XT, two 32GB NVMe drives (one for Windows, one for programs), two HDDs for storage, and seven 120mm fans. The BIOS is agesa 1.2.0.8. I have two 32GB RAM modules, originally I had 4x16GB but ended up with 2x32GB after some issues.
I've been running this setup for a while, and everything seems to be working until certain moments. Recently, I updated iCue to version 5.1, and for a couple of weeks it worked fine. Then MSI released an updated BIOS with agesa 1.2.0.A, which included some fixes. I thought it would help with the RAM problems and other issues. After installing the BIOS via M-Flash, my PC never reached the W11 login screen without a BSOD. That was confusing.
I also tried using non-XMP 3200MHz RAM, but it worked just fine. I didn't overclock anything, mainly because PBO didn't improve performance much when using 4-8 cores. About three weeks ago, I upgraded iCue to v5.1 and everything seemed normal until MSI released a new BIOS with agesa 1.2.0.A and some patches. I decided to try that too, hoping it would resolve the RAM issues.
After updating the BIOS, my PC never entered the W11 screen without a crash. I cleared the CMOS and still didn't see any changes. I took over my wife's PC, changed the BIOS to agesa 1.2.0.8, but nothing improved. She had a similar setup but different fans and a different motherboard. I blamed the CPU, motherboard, GPU, and even thought I'd damaged them, but didn't realize iCue was the culprit.
Her PC is almost identical to mine—same CPU, RAM, storage, but different cooling fans. She uses a white Lian Li Galahad 360 and has an RGB Aorus Waterforce, while I have a non-X 360 Aorus Waterforce. She mentioned her PC is just a bit hotter and that the software was outdated, but I'm still unsure.
I ran a Windows Memory Diagnostic on her PC to check for errors, and it came back clean. I haven't run Memtest86 yet since we don't have much time without a working system. I could still access BIOS settings with the faulty RAM, but it wouldn't let me boot into Windows. I formatted the drive, unplugged other devices, and tried reinstalling W11, but it kept crashing.
After a few days of troubleshooting, I found a used set of 2x8GB LPX RAM online and bought it. My PC booted up, reinstalled W11, and everything worked. But when I tried the RT again, it still BSOD'd. I'm really confused about what to do next. Have you heard of any fixes for this situation? Could the BIOS update have affected the RAM? Was it just iCue that caused the damage over time? Should I consider updating to the latest BIOS again? I'm really worried and don't know what to do.