F5F Stay Refreshed Hardware Desktop The Acer monitor is displaying unusual backlight behavior.

The Acer monitor is displaying unusual backlight behavior.

The Acer monitor is displaying unusual backlight behavior.

J
jaffercake59
Member
163
11-13-2024, 09:21 AM
#1
Model number: XZ322QUV3
I purchased a 1440p, 144Hz IPS monitor from Walmart (refurbished by Acer) at the end of December/early January. After opening it and connecting it via the display port to my 4070 Super, it looks great compared to my old 1080p 60Hz VA panel. However, after a few minutes, the top 1-2 inches dim to almost invisible levels. Turning brightness up makes those spots about half as bright, but I think it’s just light bleeding from elsewhere. Is this a backlight or panel problem? How much would fixing it cost, especially since it’s a curved screen? (No warranty.) It’s been a bit disappointing—looked amazing at first but failed after just a couple of minutes. I’ve tried drivers, unplugging and replugging, adjusting settings, etc., but brightness still isn’t enough. I’ve also posted about this in the general discussion twice now.
J
jaffercake59
11-13-2024, 09:21 AM #1

Model number: XZ322QUV3
I purchased a 1440p, 144Hz IPS monitor from Walmart (refurbished by Acer) at the end of December/early January. After opening it and connecting it via the display port to my 4070 Super, it looks great compared to my old 1080p 60Hz VA panel. However, after a few minutes, the top 1-2 inches dim to almost invisible levels. Turning brightness up makes those spots about half as bright, but I think it’s just light bleeding from elsewhere. Is this a backlight or panel problem? How much would fixing it cost, especially since it’s a curved screen? (No warranty.) It’s been a bit disappointing—looked amazing at first but failed after just a couple of minutes. I’ve tried drivers, unplugging and replugging, adjusting settings, etc., but brightness still isn’t enough. I’ve also posted about this in the general discussion twice now.

F
FunnyValou
Member
52
11-13-2024, 10:26 AM
#2
Moved your post to the Troubleshooting section. Please share a photo of the entire monitor, highlighting the backlight area if possible. It seems the backlight might be faulty, but a visual aid would help. Include several images: one with a completely black screen and another with a fully white screen. You can use the provided link for testing purposes.
F
FunnyValou
11-13-2024, 10:26 AM #2

Moved your post to the Troubleshooting section. Please share a photo of the entire monitor, highlighting the backlight area if possible. It seems the backlight might be faulty, but a visual aid would help. Include several images: one with a completely black screen and another with a fully white screen. You can use the provided link for testing purposes.