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Temporary internet problems Common connectivity challenges

Temporary internet problems Common connectivity challenges

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Magister_Magi
Member
151
02-14-2021, 10:05 PM
#1
Hello. I appear to have intermittent WiFi issues. The issues began ~1 week ago (I have used this system for around 7 months now). The issue manifests itself when: I'm in a Discord voice chat I have confirmed that people can apparently hear me fine in Discord, but everyone else's voices are choppy and occasionally cannot be heard at all (not because they're robotic, there is no audio even when they're talking. Playing League of Legends Connection is very intermittent. Sometimes it's fine and I get anywhere from 30 - 60ms ping, other times my connection drops out for seconds at a time. Often-times the game is unplayable due to connection dropping out for up to 10 seconds at a time. Steam Steam will notify me that it cannot connect to the server (via the friends list thing). What causes the issue is unknown. It is likely not the specific network it is connected to, as I have switched to a mobile hotspot while playing LoL and the same issues seemed to persist. I have attempted to uninstall any recently installed programs, reinstalled WLAN drivers from the Gigabyte website, and updated Windows. My specs are: Windows 10 64-bit Home Edition Gigabyte B550 Aorus Elite AX V2 rev 1.0 (BIOS version F16a) AMD Ryzen 5 5600X Cryorig M9a 2x8GB GSkill Ripjaws V 3600 MHz Galax RTX 3060 Ti Silverstone Strider 750W 80+ PSU WD Blue m.2 SSD 500GB Seagate Barracuda HDD 1TB
M
Magister_Magi
02-14-2021, 10:05 PM #1

Hello. I appear to have intermittent WiFi issues. The issues began ~1 week ago (I have used this system for around 7 months now). The issue manifests itself when: I'm in a Discord voice chat I have confirmed that people can apparently hear me fine in Discord, but everyone else's voices are choppy and occasionally cannot be heard at all (not because they're robotic, there is no audio even when they're talking. Playing League of Legends Connection is very intermittent. Sometimes it's fine and I get anywhere from 30 - 60ms ping, other times my connection drops out for seconds at a time. Often-times the game is unplayable due to connection dropping out for up to 10 seconds at a time. Steam Steam will notify me that it cannot connect to the server (via the friends list thing). What causes the issue is unknown. It is likely not the specific network it is connected to, as I have switched to a mobile hotspot while playing LoL and the same issues seemed to persist. I have attempted to uninstall any recently installed programs, reinstalled WLAN drivers from the Gigabyte website, and updated Windows. My specs are: Windows 10 64-bit Home Edition Gigabyte B550 Aorus Elite AX V2 rev 1.0 (BIOS version F16a) AMD Ryzen 5 5600X Cryorig M9a 2x8GB GSkill Ripjaws V 3600 MHz Galax RTX 3060 Ti Silverstone Strider 750W 80+ PSU WD Blue m.2 SSD 500GB Seagate Barracuda HDD 1TB

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cidro1977
Junior Member
30
02-28-2021, 07:55 PM
#2
Consider if the problem relates to software or drivers—back up your system to a previous state before this occurred. If restoration doesn’t help and the behavior persists across multiple networks and WANs, proceed with further diagnostics. Begin by performing a ping test: launch Command Prompt, type 'ping 8.8.8.8' and let it run quietly for an extended period, even while playing games. Capture any signs of disruption. If you observe the issue, exit the game using alt + tab, then press ctrl + C while focusing on the command prompt window. Provide all relevant details, including ping logs and outcomes, by scrolling up and copying about 100 entries. If the problem is time-sensitive, execute 'Pathping 8.8.8.8'—it may take around 300 seconds to complete. Share those findings once you have the data.
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cidro1977
02-28-2021, 07:55 PM #2

Consider if the problem relates to software or drivers—back up your system to a previous state before this occurred. If restoration doesn’t help and the behavior persists across multiple networks and WANs, proceed with further diagnostics. Begin by performing a ping test: launch Command Prompt, type 'ping 8.8.8.8' and let it run quietly for an extended period, even while playing games. Capture any signs of disruption. If you observe the issue, exit the game using alt + tab, then press ctrl + C while focusing on the command prompt window. Provide all relevant details, including ping logs and outcomes, by scrolling up and copying about 100 entries. If the problem is time-sensitive, execute 'Pathping 8.8.8.8'—it may take around 300 seconds to complete. Share those findings once you have the data.

T
Turkir
Member
193
03-02-2021, 07:27 AM
#3
Agreed.
T
Turkir
03-02-2021, 07:27 AM #3

Agreed.

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LeoTheMasta
Junior Member
13
03-03-2021, 12:16 AM
#4
I performed a pathping test during the incident, and everything seemed normal based on my observations. The command was executed while I experienced a crash after entering and failing to log in. This was succeeded by brief disconnections to League.
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LeoTheMasta
03-03-2021, 12:16 AM #4

I performed a pathping test during the incident, and everything seemed normal based on my observations. The command was executed while I experienced a crash after entering and failing to log in. This was succeeded by brief disconnections to League.

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HitTom9886
Member
229
03-03-2021, 06:40 AM
#5
Probably overlooked it, but perhaps a bit. For certainty, run the ping, keep it active while playing, experience some lag, then press alt + tab to exit and Ctrl + C to capture the results.
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HitTom9886
03-03-2021, 06:40 AM #5

Probably overlooked it, but perhaps a bit. For certainty, run the ping, keep it active while playing, experience some lag, then press alt + tab to exit and Ctrl + C to capture the results.