Tech support online quick yet quite sluggish

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159

11-12-2021, 10:44 PM

Hey there! Your connection seems unstable—speed drops to 350 Mb down and 100 up, but downloads are around 9 Mb/s while uploads are only 8 kb/s. It’s happening even after updating drivers on your Gigabit LAN setup with an ASUS motherboard and an AMD CPU. Could there be an issue with the network card or driver configuration?

MoonMidnight

11-12-2021, 10:44 PM #1

Sr_Manucams
Junior Member

11-13-2021, 11:15 PM

Other gadgets connected to the network face the same problem, not just the computer.

Sr_Manucams

11-13-2021, 11:15 PM #2

Other gadgets connected to the network face the same problem, not just the computer.

RM_55_BlackRoi
Member

142

11-17-2021, 10:26 PM

some receive a consistent 40

RM_55_BlackRoi

11-17-2021, 10:26 PM #3

some receive a consistent 40

Scootzzz
Junior Member

11-18-2021, 06:25 AM

I’m checking the download and upload speeds by using online tools or performance tests.

Scootzzz

11-18-2021, 06:25 AM #4

I’m checking the download and upload speeds by using online tools or performance tests.

Meowables
Senior Member

608

11-18-2021, 01:32 PM

Downloading various games means getting access to multiple titles.

Meowables

11-18-2021, 01:32 PM #5

Downloading various games means getting access to multiple titles.

davecarlo2000
Member

186

11-20-2021, 08:51 AM

This method isn't ideal for measuring network performance. Use fast.com or speed.ui.com for better consistency. Test across various wired and wireless devices. If outcomes match, the issue likely lies in your testing approach. No action needed if results differ. Swap Ethernet cables between your PC and router/switch to see if it helps. Change router ports if possible.

davecarlo2000

11-20-2021, 08:51 AM #6

dani2401
Member

226

11-21-2021, 03:28 PM

Use speedtest by ookla to check download speeds. Game downloads can be affected by the server you connect to.

dani2401

11-21-2021, 03:28 PM #7

Use speedtest by ookla to check download speeds. Game downloads can be affected by the server you connect to.

feliziaz
Junior Member

11-30-2021, 04:31 PM

fast.com shows 480 Mbps per second. SpeedUI displays 333 down 30 up with similar results across my phone, while the second PC can only switch to one port. Ookla reports 350 Mbps down 28 up.

feliziaz

11-30-2021, 04:31 PM #8

fast.com shows 480 Mbps per second. SpeedUI displays 333 down 30 up with similar results across my phone, while the second PC can only switch to one port. Ookla reports 350 Mbps down 28 up.

Mega_Ryachu
Member

150

12-02-2021, 11:56 AM

Your connection appears uneven, yet performance remains acceptable. The issue likely lies with the game servers or the distance from your location to them. It’s improbable your internet is the cause, as both speed-test tools I’ve used many times consistently provided reliable data.

Mega_Ryachu

12-02-2021, 11:56 AM #9

Ghostiepie
Member

12-02-2021, 01:31 PM

#10

Your download is restricted by the server providing the file, not by your internet speed.

Ghostiepie

12-02-2021, 01:31 PM #10

Your download is restricted by the server providing the file, not by your internet speed.

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