Talk about a frustrating experience! The PC crashes right after you stop playing a game.
Talk about a frustrating experience! The PC crashes right after you stop playing a game.
It operates smoothly during gameplay, even after stress testing with AIDA64. However, it crashes or shuts down when the PC is turned off and the system cools down. This issue began after I cleaned the computer. The cooler was removed, causing the CPU to bend a few pins, but I repaired it and now face this strange problem.
I ran a Windows memtest and everything was fine.
System details:
R5 5600x with stock cooler
RTX 3070
2x8GB @3200MT/s
Motherboard ASRock B450 steel legend.
Only one game? Or other games as well?
What game(s) ? Source?
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Look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or even informational events being logged after you shut down the game.
PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?
Disk drive(s): make, model, capacity, how full?
I only began playing Expeditions after I cleaned it, and this became more common. It also occurred during the AIDA64 stress test. In the event viewer, I noticed only the critical error indicating the PC was cut off from power. The PSU is an EVGA 750W unit without a power efficiency label. My setup includes a WD 512GB M.2 drive, Crucial 512GB M.2, and a Kingston 512GB SATA SSD, along with a Wd 1TB 3.5 7200rpm drive.
The PC was cleaned, and various steps were taken to ensure it was properly maintained.
I used an air blower to clean it and changed the thermal paste. I also installed a Corsair fan that was already there.
By "air blower" do you understand canned air, right? And did you adhere to the directions on the can? Were the fans allowed to rotate while being sprayed with air? What kind of thermal paste were used and how was it applied? Where did the Corsair fan model come from? Regarding the logs, are there any notes?
It resembles a portable air compressor. I probably let the PSU fan run. The thermal paste used was DeepCool Z3, applied in a double Y shape. It's a Corsair SP120, but I don't have the HUB, so I'm using it without RGB. The logs indicate issues with GameInput Service, mentioning it stopped suddenly, and TPM-WMI reports it couldn't update a secure boot variable, which disables secure boot. The event IDs are 1796 for TPM and 7034, 7023, 7031.