F5F Stay Refreshed Hardware Desktop System stutter due to CPU issues detected. See logs for details.

System stutter due to CPU issues detected. See logs for details.

System stutter due to CPU issues detected. See logs for details.

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saxonsonic
Member
76
01-31-2018, 11:58 PM
#1
Here’s a revised version of your message with varied wording:

Hello everyone! The specifications will be logged. No new hardware modifications have been made, and all drivers appear up to date. The issue has suddenly appeared. Thank you for any assistance! ____ CONCLUSION _ Your system seems to struggle with real-time audio and other tasks. You may notice buffer underruns causing dropouts, clicks, or pops. One or more DPC routines in a running driver might be taking too long. Possible causes could involve power management—consider disabling CPU throttling in Control Panel and BIOS. Check for BIOS updates. LatencyMon has been monitoring your system for 0:06:53 (hss) across all processors. _ SYSTEM INFORMATION _ Your computer name is: OS version: Windows 10, 10.0, version 2009, build: 19045 (x64) Hardware: MS-7B17, Micro-Star International Co., Ltd. BIOS: Default System BIOS CPU: GenuineIntel Intel® Core™ i7-9700K @ 3.60GHz Logical processors: 8 Processor groups: 1 Processor group size: 8 RAM: 32702 MB total _ CPU SPEED _ Reported CPU speed (WMI): 360 MHz Reported CPU speed (registry): 360 MHz Note: Execution times may vary based on reported settings. Disable variable speed options like Intel Speed Step and AMD Cool N Quiet in BIOS for more accurate results. _ MEASURED INTERRUPT TO USER PROCESS LATENCIES _ Interrupt latency reflects the time a process waits before responding to a hardware event. This includes scheduling, executing DPC routines, signaling events, and waking up threads from idle states. Highest measured interrupts to process latency (µs): 1261.70 Average: 4.134107 Highest to DPC latency (µs): 2053.205556 Driver with highest ISR time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation _ Total time spent in ISRs (%) 0.007315 ISR count (under 250 µs): 314992 ISR count _ ISR count (250-500 µs): 0 ISR count (500-1000 µs): 0 ISR count (1000-2000 µs): 0 ISR count (2000-4000 µs): 0 _ REPORTED DPCs _ DPC routines manage interrupt handling, preventing CPU usage during interrupts until the routine completes. Highest DPC execution time: 2053.205556 Driver with highest DPC time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 528.49, Microsoft Corporation Total DPC time (%): 0.191627 Driver with highest total DPC time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation Total time in DPCs (%) 0.293502 _ HARD PAGE FAULTS _ Hard page faults occur when virtual memory isn’t in RAM but is backed by disk. Resolving these requires reading from disk while the process is interrupted. Some audio programs may trigger these faults, causing dropouts, clicks, and pops. Check the Processes tab to identify affected programs. Highest page fault count: chrome.exe _ PER CPU DATA _ Each CPU has a specific interrupt cycle time (s): - CPU 0: 29.27 ms ISR execution time (µs) - CPU 0: 0 total ISR time (s) - CPU 1: 4.63 ms ISR time (µs) - CPU 2: 14.48 ms ISR time (µs) - CPU 3: 0 ms ISR time _ CPU 4: 2.12 ms ISR time (µs) - CPU 4: 0 total ISR time _ CPU 5: 2.98 ms ISR time (µs) - CPU 5: 0 ms ISR time _ CPU 6: 2.18 ms ISR time (µs) - CPU 6: 0 ms ISR time _ CPU 7: 2.47 ms ISR time (µs) _ CPU 7: No ISR recorded _ CPU 8: No ISR recorded _ CPU 9: No ISR recorded _ CPU 10: No ISR recorded _ CPU 11: No DPCs recorded _ CPU 12: Highest ISR execution time (µs): 123.30 ISR count (250-500 µs)
Total: 282772 ISR executions _ CPU 3 DPC total time (µs): 686963 _ CPU 4 DPC total time (µs): 0 _ CPU 5 DPC total time (µs): 44546 _ CPU 6 DPC total time (µs): 0 _ CPU 7 DPC total time (µs): 52.62 _ CPU 8 DPC total time (µs): 0 _ CPU 9 DPC total time (µs): 49.86 _ CPU 10 DPC total time (µs): 0 _ CPU 11 DPC total time (µs): 54.30 _ CPU 12 DPC total time (µs): 60.91 _ CPU 13 DPC total time (µs): 0 _ CPU 14 DPC total time (µs): 0 _ CPU 15 DPC total time (µs): 0 _ Crash dump details: Crash occurred on 2023-02-18 at 09:21:36 AM. Files involved: C:\Windows\Minidump\021823-5562-01.dmp, C:\Windows\MEMORY.DMP _ Bugcheck results: Error type: fatal hardware issue. This bug is linked to physical hardware faults such as overheating, defective components, or memory problems. Analysis: Google query: genuineintel WHEA_UNCORRECTABLE_ERROR Crash dump file: C:\Windows\Minidump\021823-5562-01.dmp (Minidump) Bugcheck name: WHEA_UNCORRECTABLE_ERROR _ Driver or module responsible: genuineintel.sys (genuineintel) _ Bug check summary: A critical hardware failure has been detected. This issue is typically caused by thermal stress, faulty hardware, memory issues, or processor degradation. Further diagnostics are recommended._
S
saxonsonic
01-31-2018, 11:58 PM #1

Here’s a revised version of your message with varied wording:

Hello everyone! The specifications will be logged. No new hardware modifications have been made, and all drivers appear up to date. The issue has suddenly appeared. Thank you for any assistance! ____ CONCLUSION _ Your system seems to struggle with real-time audio and other tasks. You may notice buffer underruns causing dropouts, clicks, or pops. One or more DPC routines in a running driver might be taking too long. Possible causes could involve power management—consider disabling CPU throttling in Control Panel and BIOS. Check for BIOS updates. LatencyMon has been monitoring your system for 0:06:53 (hss) across all processors. _ SYSTEM INFORMATION _ Your computer name is: OS version: Windows 10, 10.0, version 2009, build: 19045 (x64) Hardware: MS-7B17, Micro-Star International Co., Ltd. BIOS: Default System BIOS CPU: GenuineIntel Intel® Core™ i7-9700K @ 3.60GHz Logical processors: 8 Processor groups: 1 Processor group size: 8 RAM: 32702 MB total _ CPU SPEED _ Reported CPU speed (WMI): 360 MHz Reported CPU speed (registry): 360 MHz Note: Execution times may vary based on reported settings. Disable variable speed options like Intel Speed Step and AMD Cool N Quiet in BIOS for more accurate results. _ MEASURED INTERRUPT TO USER PROCESS LATENCIES _ Interrupt latency reflects the time a process waits before responding to a hardware event. This includes scheduling, executing DPC routines, signaling events, and waking up threads from idle states. Highest measured interrupts to process latency (µs): 1261.70 Average: 4.134107 Highest to DPC latency (µs): 2053.205556 Driver with highest ISR time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation _ Total time spent in ISRs (%) 0.007315 ISR count (under 250 µs): 314992 ISR count _ ISR count (250-500 µs): 0 ISR count (500-1000 µs): 0 ISR count (1000-2000 µs): 0 ISR count (2000-4000 µs): 0 _ REPORTED DPCs _ DPC routines manage interrupt handling, preventing CPU usage during interrupts until the routine completes. Highest DPC execution time: 2053.205556 Driver with highest DPC time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 528.49, Microsoft Corporation Total DPC time (%): 0.191627 Driver with highest total DPC time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation Total time in DPCs (%) 0.293502 _ HARD PAGE FAULTS _ Hard page faults occur when virtual memory isn’t in RAM but is backed by disk. Resolving these requires reading from disk while the process is interrupted. Some audio programs may trigger these faults, causing dropouts, clicks, and pops. Check the Processes tab to identify affected programs. Highest page fault count: chrome.exe _ PER CPU DATA _ Each CPU has a specific interrupt cycle time (s): - CPU 0: 29.27 ms ISR execution time (µs) - CPU 0: 0 total ISR time (s) - CPU 1: 4.63 ms ISR time (µs) - CPU 2: 14.48 ms ISR time (µs) - CPU 3: 0 ms ISR time _ CPU 4: 2.12 ms ISR time (µs) - CPU 4: 0 total ISR time _ CPU 5: 2.98 ms ISR time (µs) - CPU 5: 0 ms ISR time _ CPU 6: 2.18 ms ISR time (µs) - CPU 6: 0 ms ISR time _ CPU 7: 2.47 ms ISR time (µs) _ CPU 7: No ISR recorded _ CPU 8: No ISR recorded _ CPU 9: No ISR recorded _ CPU 10: No ISR recorded _ CPU 11: No DPCs recorded _ CPU 12: Highest ISR execution time (µs): 123.30 ISR count (250-500 µs)
Total: 282772 ISR executions _ CPU 3 DPC total time (µs): 686963 _ CPU 4 DPC total time (µs): 0 _ CPU 5 DPC total time (µs): 44546 _ CPU 6 DPC total time (µs): 0 _ CPU 7 DPC total time (µs): 52.62 _ CPU 8 DPC total time (µs): 0 _ CPU 9 DPC total time (µs): 49.86 _ CPU 10 DPC total time (µs): 0 _ CPU 11 DPC total time (µs): 54.30 _ CPU 12 DPC total time (µs): 60.91 _ CPU 13 DPC total time (µs): 0 _ CPU 14 DPC total time (µs): 0 _ CPU 15 DPC total time (µs): 0 _ Crash dump details: Crash occurred on 2023-02-18 at 09:21:36 AM. Files involved: C:\Windows\Minidump\021823-5562-01.dmp, C:\Windows\MEMORY.DMP _ Bugcheck results: Error type: fatal hardware issue. This bug is linked to physical hardware faults such as overheating, defective components, or memory problems. Analysis: Google query: genuineintel WHEA_UNCORRECTABLE_ERROR Crash dump file: C:\Windows\Minidump\021823-5562-01.dmp (Minidump) Bugcheck name: WHEA_UNCORRECTABLE_ERROR _ Driver or module responsible: genuineintel.sys (genuineintel) _ Bug check summary: A critical hardware failure has been detected. This issue is typically caused by thermal stress, faulty hardware, memory issues, or processor degradation. Further diagnostics are recommended._

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a_qtr39
Junior Member
25
02-01-2018, 06:19 AM
#2
If needed, clean the PC thoroughly. Heat is one of the potential reasons mentioned, and it can cause significant hardware problems. Consider reapplying the CPU carefully, ensuring proper airflow. Make sure fans aren’t blocked by dust over time. A simple cleaning inside the case might resolve minor issues that could otherwise result in complete hardware failure. However, it’s possible your PC is otherwise in excellent condition—cleanliness alone may not be the cause. The Intel Core i7-9700K is an 8-core desktop processor released in October 2018. Edited February 18, 2023 by johnno23
A
a_qtr39
02-01-2018, 06:19 AM #2

If needed, clean the PC thoroughly. Heat is one of the potential reasons mentioned, and it can cause significant hardware problems. Consider reapplying the CPU carefully, ensuring proper airflow. Make sure fans aren’t blocked by dust over time. A simple cleaning inside the case might resolve minor issues that could otherwise result in complete hardware failure. However, it’s possible your PC is otherwise in excellent condition—cleanliness alone may not be the cause. The Intel Core i7-9700K is an 8-core desktop processor released in October 2018. Edited February 18, 2023 by johnno23