F5F Stay Refreshed Hardware Desktop System stops unexpectedly without warning.

System stops unexpectedly without warning.

System stops unexpectedly without warning.

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nicilbar
Junior Member
42
10-31-2018, 11:38 PM
#1
Essentially my computer works fine, it doesn’t stop when under load and it can happen even when I’m browsing Google. I’m sure it’s not due to damaged software since I completely reset the system and it still occurs. The machine doesn’t overheat either, and there are no crashes—no sounds or screenshots, just a sudden shutdown like turning it off. What could be wrong with my hardware? Please advise.
N
nicilbar
10-31-2018, 11:38 PM #1

Essentially my computer works fine, it doesn’t stop when under load and it can happen even when I’m browsing Google. I’m sure it’s not due to damaged software since I completely reset the system and it still occurs. The machine doesn’t overheat either, and there are no crashes—no sounds or screenshots, just a sudden shutdown like turning it off. What could be wrong with my hardware? Please advise.

E
Ethmasher
Member
96
11-01-2018, 06:26 PM
#2
Run a RAM diagnostic to check for issues. If no problems appear, proceed with XMP/DOCP settings. If still clean, verify if a BIOS update is offered.
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Ethmasher
11-01-2018, 06:26 PM #2

Run a RAM diagnostic to check for issues. If no problems appear, proceed with XMP/DOCP settings. If still clean, verify if a BIOS update is offered.

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MiniB
Member
50
11-01-2018, 07:22 PM
#3
Is this a new problem or have you experienced this for a while? If it's recent, a driver update could be responsible, though you'd likely see a log entry before the system stopped. For peace of mind, I recommend swapping out the PSU first. If the shutdown is complete, it might be the motherboard protecting itself by cutting power—an unstable PSU could trigger that. A failing PSU might also be due to dust buildup or interference from nearby devices like phone chargers. Try using a different PSU initially. If you have an older model with lower wattage, it should work, but avoid gaming on it. Check other components' temperatures beyond just the CPU and GPU; issues with storage or memory can cause crashes, though they usually don't lead to shutdowns. If power isn't the issue and no other devices share the circuit, the situation becomes more complex.
M
MiniB
11-01-2018, 07:22 PM #3

Is this a new problem or have you experienced this for a while? If it's recent, a driver update could be responsible, though you'd likely see a log entry before the system stopped. For peace of mind, I recommend swapping out the PSU first. If the shutdown is complete, it might be the motherboard protecting itself by cutting power—an unstable PSU could trigger that. A failing PSU might also be due to dust buildup or interference from nearby devices like phone chargers. Try using a different PSU initially. If you have an older model with lower wattage, it should work, but avoid gaming on it. Check other components' temperatures beyond just the CPU and GPU; issues with storage or memory can cause crashes, though they usually don't lead to shutdowns. If power isn't the issue and no other devices share the circuit, the situation becomes more complex.

C
52
11-03-2018, 07:44 PM
#4
i ran the tests, the ram isnt the issue also no bios update.
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Cheetahfast256
11-03-2018, 07:44 PM #4

i ran the tests, the ram isnt the issue also no bios update.