F5F Stay Refreshed Hardware Desktop System stops unexpectedly during background video playback

System stops unexpectedly during background video playback

System stops unexpectedly during background video playback

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MONSTERmoose91
Senior Member
526
02-26-2020, 02:49 PM
#1
I've tested this several times, and the outcomes remain consistent. When launching games like siege or others with a YouTube video playing in the background, the PC crashes within 5 to 10 seconds. The video must be visible on the tab, not just in the background. This issue started after upgrading to the RTX 2070SUPER, unlike when I used the GTX 1660 SUPER. My setup includes a Ryzen 5600X with 16 GB RAM at 3200 MHz.
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MONSTERmoose91
02-26-2020, 02:49 PM #1

I've tested this several times, and the outcomes remain consistent. When launching games like siege or others with a YouTube video playing in the background, the PC crashes within 5 to 10 seconds. The video must be visible on the tab, not just in the background. This issue started after upgrading to the RTX 2070SUPER, unlike when I used the GTX 1660 SUPER. My setup includes a Ryzen 5600X with 16 GB RAM at 3200 MHz.

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Frealer
Member
62
02-28-2020, 08:30 AM
#2
The event viewer could indicate what's occurring. Additionally, the task manager can reveal what processes are active.
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Frealer
02-28-2020, 08:30 AM #2

The event viewer could indicate what's occurring. Additionally, the task manager can reveal what processes are active.

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ranucher_james
Junior Member
13
02-28-2020, 09:37 AM
#3
viewer shows no details, only reports an unexpected shutdown. When it freezes, you must keep pressing the power button until it stops, and Task Manager offers minimal info about running processes.
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ranucher_james
02-28-2020, 09:37 AM #3

viewer shows no details, only reports an unexpected shutdown. When it freezes, you must keep pressing the power button until it stops, and Task Manager offers minimal info about running processes.

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JUANI_10PVP
Member
165
03-01-2020, 03:50 AM
#4
Sure thing. It’s frustrating with the event viewer, but the task manager helps spot any conflicts. The result seems to be “no,” though I’m not entirely confident. Next on my list could be checking for heat—probably not a big concern. The 5600x definitely isn’t overheating. Low chance of it happening. Updated October 19, 2022 by Bombastinator
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JUANI_10PVP
03-01-2020, 03:50 AM #4

Sure thing. It’s frustrating with the event viewer, but the task manager helps spot any conflicts. The result seems to be “no,” though I’m not entirely confident. Next on my list could be checking for heat—probably not a big concern. The 5600x definitely isn’t overheating. Low chance of it happening. Updated October 19, 2022 by Bombastinator

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rando2
Member
214
03-03-2020, 03:52 AM
#5
It's operating near 60°C, and when it stops, the display freezes. The system stays powered but the image remains frozen, and the RGB lights on your keyboard turn off.
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rando2
03-03-2020, 03:52 AM #5

It's operating near 60°C, and when it stops, the display freezes. The system stays powered but the image remains frozen, and the RGB lights on your keyboard turn off.

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Oxygix
Junior Member
10
03-03-2020, 11:48 AM
#6
60c under load feels impressive. At idle it tends to get quite warm. The abrupt total crash sounds like a memory issue. For single sticks, tools like memtest86 might not reveal anything. Since you're using minimal RAM, the drive can sometimes act as memory too. Was there a page file triggered just before the crash?
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Oxygix
03-03-2020, 11:48 AM #6

60c under load feels impressive. At idle it tends to get quite warm. The abrupt total crash sounds like a memory issue. For single sticks, tools like memtest86 might not reveal anything. Since you're using minimal RAM, the drive can sometimes act as memory too. Was there a page file triggered just before the crash?

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nickernoose
Member
56
03-03-2020, 01:46 PM
#7
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nickernoose
03-03-2020, 01:46 PM #7

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FireFly510
Junior Member
48
03-05-2020, 12:37 AM
#8
Dram isn’t highly probable unless your storage is outdated. Just a crystal disk info to clarify. The app itself doesn’t charge anything. The graphics card side is unrelated; they manage their own internal memory which we’re not discussing. This might relate to PSU components, though. The absence of a dedicated GPU makes power supply issues unlikely, which also accounts for the 500w PSU on an iGP system. Though PSUs can malfunction occasionally. Sometimes software glitches occur—clean installation could resolve it. It’s slower than a quick fix but might be quicker than digging into deeper software issues. The worst scenario is a motherboard fault, which can happen with drives or PSUs and is costly. Updated October 20, 2022 by Bombastinator
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FireFly510
03-05-2020, 12:37 AM #8

Dram isn’t highly probable unless your storage is outdated. Just a crystal disk info to clarify. The app itself doesn’t charge anything. The graphics card side is unrelated; they manage their own internal memory which we’re not discussing. This might relate to PSU components, though. The absence of a dedicated GPU makes power supply issues unlikely, which also accounts for the 500w PSU on an iGP system. Though PSUs can malfunction occasionally. Sometimes software glitches occur—clean installation could resolve it. It’s slower than a quick fix but might be quicker than digging into deeper software issues. The worst scenario is a motherboard fault, which can happen with drives or PSUs and is costly. Updated October 20, 2022 by Bombastinator

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136
03-06-2020, 03:56 AM
#9
I discovered the cause—I have PBO with an advanced configuration I saved several months back. I disabled it and checked the stock options, and everything functions properly now.
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TurboN_GGA9000
03-06-2020, 03:56 AM #9

I discovered the cause—I have PBO with an advanced configuration I saved several months back. I disabled it and checked the stock options, and everything functions properly now.