System stops repeatedly after a short period
System stops repeatedly after a short period
Hello, I notice my PC frequently crashes as soon as I power it on. It either freezes completely or displays a black screen, forcing me to shut it down by pressing the power button. Around a minute before the crash, I see the cursor stutter. If I move it in circles, it appears the frame rate drops, making movement less smooth and eventually causing it to freeze. It gets progressively slower until it stops working. I have reinstalled Windows 11, and the graphics driver was updated in the Task Manager. I turned off the integrated graphics in the UEFI BIOS to avoid graphical issues, disabled ASPM in the BIOS, and reviewed the error messages from the Device Manager.
The situation unfolded like this: My PC performed well after installation in early summer last year, running smoothly for about 7-8 months. Last year, I tried using Ubuntu Linux as a dual boot. I reduced my main drive and created a 1 TB Linux partition. Steam worked fine on Linux with daylight saving enabled. However, booting took unusually long. The issue was resolved by completely resetting the PC—removing all power cables and holding the power button for a minute. During this process, I also updated the UEFI BIOS and disabled fast boot and secure boot, as I believed those settings would improve compatibility with Linux. When I tried to boot back into Windows, the problem reappeared.
Hardware details: CPU – Intel Core Ultra 7 265K; RAM – G.Skill DIMM 32 GB DDR5-6000 (2x16 GB); Mainboard – ASUS ROG STRIX B860-I-GAMING; Graphics – Asus Radeon RX 9070 XT PRIME OC 16GB; SSD – WD Black SN850X 4 TB. The graphics card uses a PCIe riser cable due to the ERA 2 case.
Please assist me, as I really value my PC and these issues are causing significant frustration. Thank you in advance for your help.
Thank you for the suggestion. I'll keep looking for more options and if nothing else succeeds, I'll format the entire SSD and reinstall Windows 11.
Check if the CPU is correctly placed. Verify the cooler is securely fitted. Record temperatures prior to failure. Tested without XMP settings.
I think so. I mean, it worked like this for the last 7-8 months. Here are the temperatures of the CPU and the graphics card after 8 minutes (2 min before freeze). They look fine to me. The CPU is cooled by a silent loop 3 240 mm.
The system continued operating after the black screen and the new window showed. It seems there was a driver timeout from AMD. The only AMD component in my build is the RX 9070 XT.
Hey everyone, sorry about that. I realized the fix before I lost track. The ERA2's PCIe Riser only works with PCIe Gen4, while the motherboard and graphics card need Gen5. To ensure stability I had to enable PCIe Gen4 in the UEFI BIOS. This adjustment was made during the UEFI BIOS Update. I also forgot to turn on XMP, but that didn’t affect the performance. The PC has been running smoothly for over 20 minutes now.