F5F Stay Refreshed Hardware Desktop System stopped working and no external drives are recognized in the BIOS.

System stopped working and no external drives are recognized in the BIOS.

System stopped working and no external drives are recognized in the BIOS.

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killerking28
Junior Member
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43
06-23-2016, 07:17 AM
#1
Hey there, so my system froze while I was working in Word and restarted, jumping straight into BIOS. No drives listed—just two internal M.2 cards that worked before. Everything else looks normal. The CPU and RAM are reading correctly. Got any clues on where to start fixing this?
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killerking28
06-23-2016, 07:17 AM #1

Hey there, so my system froze while I was working in Word and restarted, jumping straight into BIOS. No drives listed—just two internal M.2 cards that worked before. Everything else looks normal. The CPU and RAM are reading correctly. Got any clues on where to start fixing this?

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samy1002
Member
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186
06-23-2016, 08:50 AM
#2
Have you attempted reconnecting them? Sometimes removing dust can fix a bad link. Do you have another board or laptop available to check if the drives appear?
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samy1002
06-23-2016, 08:50 AM #2

Have you attempted reconnecting them? Sometimes removing dust can fix a bad link. Do you have another board or laptop available to check if the drives appear?

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sunemoonsong
Senior Member
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380
06-23-2016, 02:45 PM
#3
Adjusting and reattaching virtually anything often improves the connection quality. This is useful guidance, but I’d like to include a couple of points. 1: Bios configurations can sometimes interfere with NVMe ports, so ensure NVME support is active. This is rare but worth verifying. 2: When trying to test an NVMe drive in a laptop, avoid disassembly—it’s not worth the hassle if you can simply use a USB-C to NVMe adapter. Amazon.com offers a tool-free enclosure for M.2 and SATA SSDs (EC-SNVE).
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sunemoonsong
06-23-2016, 02:45 PM #3

Adjusting and reattaching virtually anything often improves the connection quality. This is useful guidance, but I’d like to include a couple of points. 1: Bios configurations can sometimes interfere with NVMe ports, so ensure NVME support is active. This is rare but worth verifying. 2: When trying to test an NVMe drive in a laptop, avoid disassembly—it’s not worth the hassle if you can simply use a USB-C to NVMe adapter. Amazon.com offers a tool-free enclosure for M.2 and SATA SSDs (EC-SNVE).

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