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System stopped unexpectedly showing nothing.

System stopped unexpectedly showing nothing.

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PantherClaw19
Member
149
08-13-2023, 03:55 PM
#1
Build Motherboard: B650 Tomahawk CPU: 7800x3d (installed two weeks prior) GPU: 7800XT case: 4000D airflow memory: Gskill 5600 (probably) I’ve been using this PC smoothly for a few months. Around two weeks ago I updated the BIOS and added the 7800x3d. During several CPU tests there were no problems in the past two weeks. A few days back I saw the RAM running at 4800 instead of the 5600 rating. After updating the BIOS this caused the system to crash about 30 minutes into a game, showing a black screen that won’t load. The motherboard display still shows an orange light on the RAM and red on the CPU. I took out the GPU and connected directly to the CPU for testing, removed the SSDs, bought new RAM and reset the motherboard battery repeatedly without success. I also flashed the BIOS to the latest beta version from MSI. I reinserted the CPU and checked for bent pins—nothing obvious. Temperatures stayed within a safe range during 30-minute CPU tests, never exceeding 84°C. What should I do next? I suspect a problem with the CPU or motherboard. Any suggestions would be appreciated. Please don’t overdo it.
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PantherClaw19
08-13-2023, 03:55 PM #1

Build Motherboard: B650 Tomahawk CPU: 7800x3d (installed two weeks prior) GPU: 7800XT case: 4000D airflow memory: Gskill 5600 (probably) I’ve been using this PC smoothly for a few months. Around two weeks ago I updated the BIOS and added the 7800x3d. During several CPU tests there were no problems in the past two weeks. A few days back I saw the RAM running at 4800 instead of the 5600 rating. After updating the BIOS this caused the system to crash about 30 minutes into a game, showing a black screen that won’t load. The motherboard display still shows an orange light on the RAM and red on the CPU. I took out the GPU and connected directly to the CPU for testing, removed the SSDs, bought new RAM and reset the motherboard battery repeatedly without success. I also flashed the BIOS to the latest beta version from MSI. I reinserted the CPU and checked for bent pins—nothing obvious. Temperatures stayed within a safe range during 30-minute CPU tests, never exceeding 84°C. What should I do next? I suspect a problem with the CPU or motherboard. Any suggestions would be appreciated. Please don’t overdo it.

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sarahdem59
Member
173
08-13-2023, 07:53 PM
#2
Thanks for your guidance. I refreshed the bios before setting up the 7800x3d. After it ceased posting, I pushed the latest beta version as a final attempt. I bought fresh 6,000-core Corsair RAM today and removed bios without waiting. Tried installing in several slots with one new stick of RAM.
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sarahdem59
08-13-2023, 07:53 PM #2

Thanks for your guidance. I refreshed the bios before setting up the 7800x3d. After it ceased posting, I pushed the latest beta version as a final attempt. I bought fresh 6,000-core Corsair RAM today and removed bios without waiting. Tried installing in several slots with one new stick of RAM.

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KingNolan04
Member
156
08-13-2023, 11:58 PM
#3
It seems the 7800x3d malfunctioned. The BIOS was sent to AMD for a return. I replaced it with a 7600x, which is now working properly.
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KingNolan04
08-13-2023, 11:58 PM #3

It seems the 7800x3d malfunctioned. The BIOS was sent to AMD for a return. I replaced it with a 7600x, which is now working properly.