System starts with a single RAM module, lacks dual support.
System starts with a single RAM module, lacks dual support.
He has a PC that starts with just one RAM module, but not two. We attempted to replace the RAM, yet the issue continues. The system operated smoothly with two sticks (2×8GB at 3600MHz) for more than two years without issues. The RAM modules and all the motherboard slots function correctly. His motherboard is an ASUS Prime X570, and he’s using the Viper Patriot RGB memory.
Confirm the slots and memory function properly? You seem to have tested each stick individually and everything worked. Did you also try using one stick in every slot to verify all slots are operational? Make sure they’re inserted correctly. For guidance, consult the motherboard manual to identify the appropriate slot combinations.
My friend was acting foolish. I stepped in and replaced his RAM, which resolved the issue.